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Solutions Engineer
4 months ago
Do you have a passion for solving complex data integration challenges and providing exceptional customer experiences? Are you ready to work closely with customers to ensure seamless data transfer into the Cascade Debt platform? If so, we're looking for you to join our team as a Solutions Engineer
About Cascade:
Cascade is a fintech startup backed by Canadian and US investors, revolutionizing access to institutional debt for companies worldwide. Our platform modernizes debt-raising and management processes, empowering businesses to thrive in the $7 trillion specialty finance and alternative credit market. As we gear up for our next phase of growth, we're seeking a Solutions Engineer to play a pivotal role in bridging the gap between our customers' data and our platform.
About the role:
As a Solutions Engineer at Cascade, you'll be at the forefront of ensuring smooth data integration for our customers. Your primary responsibility will be to collaborate with customers to understand their data storage methods and requirements, and then design and implement solutions to efficiently bring their data into our platform. You'll work with various data formats and sources, including databases, files, and APIs, utilizing tools such as Fivetran, Databricks, Python, PySpark, SQL, and other technologies to streamline the process.
What You'll Do:
- Collaborate with customers to understand their data storage methods, formats, and requirements.
- Design and implement solutions to efficiently bring customer data into the Cascade Debt platform.
- Utilize tools such as SQL, dbt, Fivetran, Databricks, PySpark, Python, and others to facilitate data integration processes.
- Define and maintain data mappings between customer systems and Cascade's platform.
- Work to optimize data transfer processes to ensure timely and accurate data ingestion.
- Serve as the main point of contact for customers, clarifying questions and providing support via email and other communication channels.
- Continuously evaluate and improve data integration processes to enhance efficiency and reliability.
Skills and Experience:
- 4+ years of experience in a solutions engineering or data integration role.
- Proficiency in Python and related libraries such as pyspark for data manipulation and processing.
- Experience working with data integration tools such as Fivetran and Databricks.
- Strong understanding of databases, file formats, and APIs.
- Excellent communication skills with the ability to effectively interact with customers via email and other channels.
- Proven ability to design and implement scalable solutions to complex data integration challenges.
- Detail-oriented mindset with a focus on ensuring data accuracy and reliability.
People who thrive at Cascade are:
- Problem solvers who enjoy tackling complex challenges and finding innovative solutions.
- Excellent communicators who can build strong relationships with customers and internal teams.
- Self-motivated individuals who thrive in a fast-paced, dynamic environment.
- Passionate about delivering exceptional customer experiences and driving positive outcomes.
Benefits
- Remote: we are a remote-first company and are very flexible on hours as long as things get done
- Benefits: health, dental, vision, and more
- Perks: we offer free lunches weekly and off-site trips
- Home-office: there’s a $1000 USD home office allowance to set yourself up
- Equity: we expect you to have an owner-mentality, and have the equity plan to match
- Job satisfaction: we offer autonomy, ample opportunities for mastery, and an opportunity to make a difference for companies around the world
