Department Manager

3 weeks ago

Prince George, Canada H&M Full time
Company Description

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

Job Description

Department Managers are responsible for a lot of things here at H&M. From typical managerial responsibilities such as sales maximization, customer service, and department profitability to coaching teams within a department. They are tasked to do it all according to H&M values, standards, policies, and procedures. H&M culture, really. Most importantly, we ask our Department Managers to develop their teams. Think of this role as a manager-slash-mentor.

Job Responsibilities including but not limited to:

People:

  • Organize and distribute the work of staff, set priorities and keep an overview of tasks to be accomplished in accordance with the Store Manager.
  • Manage, recruit, onboard, train, develop and provide succession planning for the staff in the store in partnership with the Store Manager.
  • Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws including approving time-off requests, pay, location or title changes; corrective actions and making employment decisions.
  • Assist the Store Manager in maintaining an overview of all Employee Relations responsibilities in the store to ensure a positive work environment.

Commerciality:

  • Take action within the department to maximize sales through joint operational and commercial focus to obtain the highest level of profitability.
  • Proactively ensure your team has knowledge on all product, campaign, promotion, display guidelines and merchandise information.
  • Ensure garment presentation, garment level and visual standards within the department are presented according to H&M’s expectations.
  • Plan and coordinate with the visual team on all activities concerning campaigns, promotions and sales activities in the department.

Operations:

  • Effectively schedule the staff within the department according to the needs and restrictions of the business and adjust hours as necessary to reach store and SPH goals.
  • Work with sales and cost plans, budgets and other available tools to make business decisions to ensure maximum profitability.
  • Responsible for knowledge and completion of cash office operational functions.
  • Follow and execute safety and security routines to prevent loss and guarantee employee and customer safety.
  • May be assigned overall store responsibility in absence of Store Manager.

Customer Service:

  • Maintain high-quality H&M direct and indirect customer service by providing the best shopping experience for each customer and role modeling the 5 basic demands on the selling floor, in the fitting room, and at the cashpoint.

Financial Accountability:

  • Assist Store Manager in establishing and overseeing sales and cost plans, budgets and variable costs for the department; work with comparable sales from last year, sales to budget and future sales trends to maximize profitability.
  • Accurately record sales and worked hour figures.

Qualifications

  • High School graduate or equivalent. Associate’s or Bachelor’s Degree preferred.
  • Preferably 2-3 years of retail management experience, including direct supervisory experience, or comparable management role experience.
  • Ability to lift in excess of 20 pounds.
  • Ability to stand for long periods of time; bend, stretch, engage in repetitive motions, push; pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance.
  • Ability to climb a ladder and use a stepstool.
  • Exceptional customer service and interpersonal skills.
  • Proven organizational and analytical skills.
  • Ability to be proactive to drive sales by creating selling opportunities.
  • Strong merchandising skills with the ability to drive the business through creativity and extensive fashion knowledge.
  • Ability to take own initiative and work under own direction.
  • Ability to work strategically, tactically and operationally.
  • Able to multi-task in a fast-paced environment.
  • Ability to establish effective routines for excellent communication with all members of the team to maximize productivity.
  • Ability to provide feedback in a constructive and professional way.
  • Ability to handle conflict and resolve problems constructively.
  • Experience in administrating progressive discipline process and performance management.
  • Basic computer skills, such as browser navigation, software interaction, and data entry are needed.
  • Open availability including evenings and weekends.
  • Minimal travel required as necessary (i.e., Workshops).

Additional Information

EEOC Code: SLS

  • This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company’s discretion.

Compensation: Salary range starting at $46,200.

**H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

#J-18808-Ljbffr

  • Department Manager

    4 months ago

    Prince George, Canada H&M Full time

    Job DescriptionDepartment Managers are responsible for a lot of things here at H&M. From typical managerial things such as sales maximization, customer service, and department profitability to coaching teams within a department. And they’re tasked to do it all according to H&M values, standards, policies, and procedures. H&M culture, really. But most...

  • Department Manager

    4 weeks ago

    Prince George, Canada H & M Hennes & Mauritz Gruppe Full time

    H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here .Job DescriptionDepartment Managers are responsible for a lot of things here at H&M. From...

  • Department Manager

    4 months ago

    Prince George, Canada H & M Hennes & Mauritz Gruppe Full time

    H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here .Job DescriptionDepartment Managers are responsible for a lot of things here at H&M. From...

  • Department Manager

    4 months ago

    Prince George, Canada H&M Group Full time

    Company Description H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M . Job Description Department Managers are responsible for a lot of...

  • Department Manager

    4 months ago

    Prince George, Canada H & M Hennes & Mauritz Gruppe Full time

    H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here .Job DescriptionDepartment Managers are responsible for a lot of things here at H&M. From...

  • Department Manager

    4 months ago

    Prince George, Canada Petland Canada Full time

    **Small Animal and Bird Department Manager - Prince George Location** You have a soft heart and adore animals, along with great communication and mentoring skills. Working with the store management team, you’ll enjoy the responsibility of ensuring all of our winged and fuzzy creatures are cared for according to Petland’s high standards of animal...

  • Department Manager

    3 months ago

    Prince George, Canada Petland Canada Full time

    **Fish and Reptile Department Manager - Prince George Location** You have a nerd-like interest in swimmy and scaly creatures, along with great communication and mentoring skills. Working with the store management team, you’ll enjoy the responsibility of ensuring all of our aquatic and reptilian friends are cared for according to Petland’s high standards...

  • PetSmart Department Manager

    7 days ago

    Prince George, British Columbia, Canada PetSmart Full time

    About Our StoreWe're a community of pet lovers who share a passion for delivering exceptional customer experiences. As a Department Manager at PetSmart, you'll play a key role in ensuring our stores run smoothly and efficiently, from motivating associates to ensuring we have the right products on the floor.About Our TeamsIn our fast-paced retail environment,...

  • PetSmart Department Manager

    7 days ago

    Prince George, British Columbia, Canada PetSmart Full time

    About Our StoreWe're a community of pet lovers who share a passion for delivering exceptional customer experiences. As a Department Manager at PetSmart, you'll play a key role in ensuring our stores run smoothly and efficiently, from motivating associates to ensuring we have the right products on the floor.About Our TeamsIn our fast-paced retail environment,...

  • Department Manager

    3 weeks ago

    Prince George, Canada Petland Canada Full time

    Fish and Reptile Department Manager - Prince George Location You have a nerd-like interest in swimmy and scaly creatures, along with great communication and mentoring skills. Working with the store management team, you’ll enjoy the responsibility of ensuring all of our aquatic and reptilian friends are cared for according to Petland’s high standards of...

  • Department Manager

    3 weeks ago

    Prince George, Canada Petland Canada Full time

    Fish and Reptile Department Manager - Prince George Location You have a nerd-like interest in swimmy and scaly creatures, along with great communication and mentoring skills. Working with the store management team, you’ll enjoy the responsibility of ensuring all of our aquatic and reptilian friends are cared for according to Petland’s high standards of...

  • PetSmart Department Manager

    2 weeks ago

    Prince George, British Columbia, Canada PetSmart Full time

    About Our Store:We're a leading pet retailer with a passion for delivering exceptional customer experiences. As a Department Manager at PetSmart, you'll play a key role in ensuring our stores run smoothly and efficiently. Your responsibilities will include motivating and developing a team of associates, ensuring the right products are on the floor, and...

  • PetSmart Department Manager

    2 weeks ago

    Prince George, British Columbia, Canada PetSmart Full time

    About Our Store:We're a leading pet retailer with a passion for delivering exceptional customer experiences. As a Department Manager at PetSmart, you'll play a key role in ensuring our stores run smoothly and efficiently. Your responsibilities will include motivating and developing a team of associates, ensuring the right products are on the floor, and...

  • Department Manager, Southridge

    1 month ago

    Prince George, Canada Sportchek Full time

    Department Manager, SouthridgeLocations: Prince George, BCTime Type: Full timePosted on: Posted 2 Days AgoJob Requisition ID: JR138101What you'll doCustomer ServiceSupport the customer experience through timely processing and movement of inventory to the sales floor.Model active selling behaviours/techniques to set the example for department team members and...

  • Department Manager, Southridge

    1 month ago

    Prince George, Canada Sportchek Full time

    Department Manager, SouthridgeLocations: Prince George, BCTime Type: Full timePosted on: Posted 2 Days AgoJob Requisition ID: JR138101What you'll doCustomer ServiceSupport the customer experience through timely processing and movement of inventory to the sales floor.Model active selling behaviours/techniques to set the example for department team members and...

  • Department Manager, Southridge

    1 month ago

    Prince George, Canada Canadian Tire Corporation Full time

    What you'll do Customer Service Support the customer experience through timely processing and movement of inventory to the sales floor.Model active selling behaviours/techniques to set the example for department team members and to help them grow confidence in their selling capabilities.Promote company programs including loyalty programs, private-label...

  • Department Manager, Southridge

    1 month ago

    Prince George, Canada Atmosphere Ltd. Full time

    Department Manager, Southridge Location: Prince George, BC Time Type: Full time Posted On: Posted 6 Days Ago Job Requisition ID: JR138101 What you'll do Customer Service Support the customer experience through timely processing and movement of inventory to the sales floor. Model active selling behaviours/techniques to set the example for department team...

  • Department Manager, Southridge

    1 month ago

    Prince George, Canada Atmosphere Ltd. Full time

    Department Manager, Southridge Location: Prince George, BC Time Type: Full time Posted On: Posted 6 Days Ago Job Requisition ID: JR138101 What you'll do Customer Service Support the customer experience through timely processing and movement of inventory to the sales floor. Model active selling behaviours/techniques to set the example for department team...

  • Department Head

    2 weeks ago

    Prince George, British Columbia, Canada H & M Hennes & Mauritz Gruppe Full time

    Job SummaryWe are seeking a highly skilled and experienced Department Head to join our team at H&M Hennes & Mauritz Gruppe. As a key member of our management team, you will be responsible for leading a team of sales associates and ensuring the successful operation of our department.Key ResponsibilitiesTeam Management: Lead and manage a team of sales...

  • Department Head

    2 weeks ago

    Prince George, British Columbia, Canada H & M Hennes & Mauritz Gruppe Full time

    Job SummaryWe are seeking a highly skilled and experienced Department Head to join our team at H&M Hennes & Mauritz Gruppe. As a key member of our management team, you will be responsible for leading a team of sales associates and ensuring the successful operation of our department.Key ResponsibilitiesTeam Management: Lead and manage a team of sales...