Senior System Administrator, ERP

1 month ago

Montreal, Canada Chartwell Résidences pour retraités Full time

Scope of the position:

Reporting to the Director Information Systems, ERP this role will provide business process and technical support in the configuration and management of Chartwell’s ERP portfolio.  They will ensure that our systems function as expected and meet end-users needs. The incumbent will be a strong and valued business partner to the Care, Finance and Accounting teams and the Business owners of our various ERP applications. The portfolio includes but is not limited to.

  • Seniors Housing
  • General Ledger
  • Accounts Payable
  • Accounts Receivable
  • Asset Management
  • Point of Sale/Restaurant Management Systems
  • Customer Relationship Manager
  • Resident & Unit Management
  • Electronic Health Record
  • Reporting & Analytics

The Senior Systems Administrator, ERP is a trusted and valued resource for all Chartwell ERP end-users and possesses a superior customer service mindset. Equally important is their strict adherence to IT general controls and Chartwell policies and procedures. They will deliver support to end users in the organization about how to use ERP software efficiently and effectively fulfilling business objectives. This includes troubleshooting of ERP software issues raised by internal users from key business units. 

Key Activities:

The Senior System Administrator, ERP must.

  • Provide technical help, support, and management of the incident and request workflow for all ERP systems, ensuring best practices are being followed.
  • Review, troubleshoot, resolve and/or escalate system errors and issues to the system vendor when necessary.
  • Perform user access and role provisioning related tasks.
  • Assist in development of standard reports for ongoing customer needs.
  • Provide support when needed to project teams during upgrades and enhancements.
  • Follow strict adherence to documentation standards for all incidents.
  • Follow strict adherence to all IT general controls, supporting compliance reporting and directly participating in a disciplined incident management framework.
  • Follow IT Service Management and Asset Management best practices, following operating procedures, adhering to standards of quality (process and product)
  • Develop SOP's and documentation and ensure existing documentation is up to date and organized.
  • Participate in rotational standby/on-call duties as needed.
  • Perform administrative tasks as required.
  • Stay abreast of emerging technologies.
  • Identify opportunities to enhance processes through automation strategies.
  • Provide guidance and assistance to System Administrators, ERP.

Skills & Abilities:

  • Proven knowledge in SQL scripting.
  • Proven knowledge of and experience with ERP software and database structure.
  • Manage application maintenance (coordinating patching, patching cycles, maintenance downtime, performance with ERP software) and administration tasks. 
  • Ability to collaborate with internal stakeholders to provide support for applications and implementation / enhancement projects. 
  • Manage all Service Requests (SR) related to ERP applications.
  • Provide ongoing support and troubleshooting, root cause analysis, and problem management.
  • Excellent creative and analytical skills
  • The ability to work independently, to be proactive and self-sufficient. 
  • Effective communication skills that include strong written, oral and presentation abilities.
  • Self-motivated, creative and innovative with the resources at hand.
  • Strong team player.
  • Bilingualism (English / Functional French) is an asset.

Qualifications:

Experience:

  • 5+ years progressive Information Systems experience working with ERP implementations and support.
  • 5+ Years of experience in the seniors housing, health care or real estate sector and/or multi-site enterprise is considered an asset.
  • Experience with Yard ERP software is considered an asset.
  • Full cycle accounting experience is considered and asset.
  • A working knowledge of Customer Relationship Management processes is considered and asset.

Education:

  • College or University degree in Computer Science, Management Information Systems, Software Administration or equivalent.
  • ITIL certification or applied knowledge is considered an asset.

Special Requirements

  • Availability to work non-standard hours and be flexible concerning workdays.
  • Irregular work hours required during peak deliverable periods.
  • Occasional travel to corporate offices and/or residence locations.

Direct Reports

  • None

  • Senior System Administrator, ERP

    1 month ago

    Montreal, Canada Chartwell Résidences pour retraités Full time

    Scope of the position: Reporting to the Director Information Systems, ERP this role will provide business process and technical support in the configuration and management of Chartwell’s ERP portfolio.They will ensure that our systems function as expected and meet end-users needs. The incumbent will be a strong and valued business partner to the Care,...

  • Senior System Administrator, ERP

    1 month ago

    Montreal, Canada Chartwell Résidences pour retraités Full time

    Scope of the position: Reporting to the Director Information Systems, ERP this role will provide business process and technical support in the configuration and management of Chartwell’s ERP portfolio.  They will ensure that our systems function as expected and meet end-users needs. The incumbent will be a strong and valued business partner to the Care,...

  • Senior System Administrator, ERP

    4 weeks ago

    Montreal, Canada Chartwell Résidences pour retraités Full time

    Scope of the position: Reporting to the Director Information Systems, ERP this role will provide business process and technical support in the configuration and management of Chartwell’s ERP portfolio.  They will ensure that our systems function as expected and meet end-users needs. The incumbent will be a strong and valued business partner to the Care,...

  • Senior System Administrator, ERP

    1 month ago

    Montreal, Quebec, G4F, CA Chartwell Résidences pour retraités Full time

    Scope of the position: Reporting to the Director Information Systems, ERP this role will provide business process and technical support in the configuration and management of Chartwell’s ERP portfolio. They will ensure that our systems function as expected and meet end-users needs. The incumbent will be a strong and valued business partner to the Care,...

  • Senior System Administrator, ERP

    4 weeks ago

    Montreal, Canada Chartwell Résidences pour retraités Full time

    Scope of the position:Reporting to the Director Information Systems, ERP this role will provide business process and technical support in the configuration and management of Chartwell’s ERP portfolio.  They will ensure that our systems function as expected and meet end-users needs. The incumbent will be a strong and valued business partner to the Care,...

  • Enterprise ERP System Administrator

    4 weeks ago

    Montreal, Quebec, Canada Chartwell Résidences pour retraités Full time

    About the RoleWe are seeking an experienced Enterprise ERP System Administrator to join our team at Chartwell Résidences pour retraités. This is a unique opportunity to work with a leading seniors housing organization and contribute to the success of our business.

  • Senior ERP Project Manager

    3 weeks ago

    Montreal, Quebec, Canada High Cliff Partners Inc. Full time

    Job Title: Senior ERP Project ManagerHigh Cliff Partners Inc. is seeking an experienced Senior ERP Project Manager to join their project in a fully remote work setting.The ideal candidate has extensive experience in ERP and Manufacturing Execution Systems (MES), a strong background in Supply Chain Management, and the ability to lead projects with SAP FI and...

  • ERP Systems Specialist

    2 months ago

    Montreal, Quebec, Canada Maarut Inc Full time

    Job Title: ERP Systems SpecialistJob Description:As an ERP Systems Specialist at Maarut Inc, you will play a crucial role in bridging the gap between project and support teams through techno-functional expertise. Your primary responsibility will be to drive the end-to-end process from business requirement management to integration & configuration and...

  • ERP Manager

    3 days ago

    Montreal, Canada R2 Global Full time

    Company Overview: The client is a global leader in the frozen foods industry, supplying the retail and industrial sectors in North America, Australia, Taiwan and Japan. They provide a full range of products and support multiple private-label programs in addition to our own brands. One of the largest buyers of fruit globally each year and continue to enjoy...

  • ERP Manager

    3 days ago

    Montreal, Canada R2 Global Full time

    Company Overview:The client is a global leader in the frozen foods industry, supplying the retail and industrial sectors in North America, Australia, Taiwan and Japan. They provide a full range of products and support multiple private-label programs in addition to our own brands. One of the largest buyers of fruit globally each year and continue to enjoy...

  • ERP Manager

    4 days ago

    Montreal, Canada R2 Global Full time

    Company Overview:The client is a global leader in the frozen foods industry, supplying the retail and industrial sectors in North America, Australia, Taiwan and Japan. They provide a full range of products and support multiple private-label programs in addition to our own brands. One of the largest buyers of fruit globally each year and continue to enjoy...

  • ERP Systems Optimizer

    2 days ago

    Montreal, Quebec, Canada Fed IT Full time

    Company Overview:\helpers are a recruitment agency specializing in IT professions, aiming to bridge the gap between top talent and innovative companies. We take pride in our expertise and dedication to delivering exceptional results.Salary: $90,000 - $120,000 per year\This salary estimate is based on industry standards for an ERP DevOps Manager position in...

  • Senior IT Business Analyst

    1 week ago

    Montreal, Canada Fed IT Full time

    Are you looking for a new professional challenge? ERP business analysis no longer holds any secrets for you? Do you want to join a company that combines high standards, performance and kindness? So take 5 minutes to read this ad, your future may be at the bottom of this offer! First of all, let me introduce myself, I am Earvin from the Fed IT recruitment...

  • ERP Manager

    4 days ago

    Montreal, Quebec, Québec, Canada R2 Global Full time

    Company Overview:The client is a global leader in the frozen foods industry, supplying the retail and industrial sectors in North America, Australia, Taiwan and Japan. They provide a full range of products and support multiple private-label programs in addition to our own brands. One of the largest buyers of fruit globally each year and continue to enjoy...

  • Senior IT Business Analyst

    1 week ago

    Montreal, Canada Fed IT Full time

    Are you looking for a new professional challenge? ERP business analysis no longer holds any secrets for you? Do you want to join a company that combines high standards, performance and kindness? So take 5 minutes to read this ad, your future may be at the bottom of this offer! First of all, let me introduce myself, I am Earvin from the Fed IT recruitment...

  • ERP Systems Manager

    4 weeks ago

    Montreal, Quebec, Canada Fed IT Full time

    We are looking for an experienced ERP Systems Manager who can oversee the entire lifecycle of IT support tickets related to ERP applications. The ideal candidate will have a solid understanding of .NET frameworks and related technologies, as well as at least 2-3 years of management experience in a DevOps environment.Main responsibilities include:IT Support...

  • Cloud ERP Systems Strategist

    5 days ago

    Montreal, Canada Walter Surface Technologies Full time

    OverviewWalter Surface Technologies, a world-leader in manufacturing quality cutting tools, is seeking an experienced Cloud ERP Systems Strategist to join our team. The ideal candidate will have a strong understanding of business processes and ERP implementation methodologies, with expertise in project management, problem-solving, and technical skills.Job...

  • Senior IT Business Analyst

    1 week ago

    Montreal, Canada Fed IT Full time

    Are you looking for a new professional challenge? ERP business analysis no longer holds any secrets for you? Do you want to join a company that combines high standards, performance and kindness? So take 5 minutes to read this ad, your future may be at the bottom of this offer! First of all, let me introduce myself, I am Earvin from the Fed IT recruitment...

  • Senior IT Business Analyst

    1 week ago

    Montreal, Canada Fed IT Full time

    Are you looking for a new professional challenge? ERP business analysis no longer holds any secrets for you? Do you want to join a company that combines high standards, performance and kindness? So take 5 minutes to read this ad, your future may be at the bottom of this offer! First of all, let me introduce myself, I am Earvin from the Fed IT recruitment...

  • Senior ERP Business Analyst Lead

    3 weeks ago

    Montreal, Canada Fed IT Full time

    Company OverviewFed IT is a Canadian recruitment firm dedicated to creating meaningful professional meetings every day.We are committed to providing exceptional service and support to our clients and candidates.We pride ourselves on being a trusted partner in the job market, helping individuals find their ideal career path and businesses find the best talent...