Bilingual Customer Service Representative
7 days ago
Typical Day in Role:As a Bilingual Customer Service Representative, your primary responsibility will be to make outbound calls to Group Benefit customers to secure their consent for directing their case to a preferred pharmacy. In addition, you'll explain the advantages of our Case Management program, which offers patients extra care and support for managing their treatment and pharmacy-related needs. Comprehensive training will be provided to ensure you are fully equipped to succeed in this role.Key Responsibilities:Conduct outbound calls to Group Benefit customers to obtain consent for redirecting their case to a designated pharmacy.Provide clear explanations of the Case Management program, including its features and benefits.Address customer inquiries related to group benefits, pharmacy options, and the Case Management program.Accurately document and update customer interactions and consent in the system in a timely manner.Deliver exceptional customer service and foster positive relationships with customers.Work collaboratively with internal teams to ensure seamless service delivery and customer satisfaction.Candidate Requirements/Must-Have Skills:Bilingual proficiency in English and French (both written and spoken) is required. While the role will primarily be conducted in English, the ability to manage French-language requests is essential.Prior customer service experience, especially in a phone-based role, is preferred.Proficient in using computer systems and software for data entry and communication.Nice-to-Have Skills:Familiarity with the Canadian healthcare system and pharmaceutical drugs is an asset.Education:Minimum of high school completion.
-
Customer Service Representative
7 days ago
Canada Customer Service Representative Hub Full timeWe are seeking a dedicated Live Chat Support representative with 0-5 years of experience to join our team. The ideal candidate will be responsible for providing exceptional customer service through live chat, assisting our readers and subscribers, and maintaining our reputation as a market leader.ResponsibilitiesProvide prompt and professional responses to...
-
Customer Service Representative
1 week ago
Canada, CA Customer Service Representative Hub Full timeWe are seeking a dedicated Live Chat Support representative with 0-5 years of experience to join our team. The ideal candidate will be responsible for providing exceptional customer service through live chat, assisting our readers and subscribers, and maintaining our reputation as a market leader.ResponsibilitiesProvide prompt and professional responses to...
-
Customer Service Representative
1 week ago
Canada Customer Service Representative Hub Full timeWe are seeking a dedicated Live Chat Support representative with 0-5 years of experience to join our team. The ideal candidate will be responsible for providing exceptional customer service through live chat, assisting our readers and subscribers, and maintaining our reputation as a market leader.ResponsibilitiesProvide prompt and professional responses to...
-
Customer Service Representative
1 week ago
Canada Customer Service Representative Hub Full timeWe are seeking a dedicated Live Chat Support representative with 0-5 years of experience to join our team. The ideal candidate will be responsible for providing exceptional customer service through live chat, assisting our readers and subscribers, and maintaining our reputation as a market leader.ResponsibilitiesProvide prompt and professional responses to...
-
Customer Service Experience Expert
1 week ago
Canada Customer Service Representative Hub Full timeWe are seeking a dedicated Live Chat Support professional with 0-5 years of experience to excel in our Customer Service Representative Hub.Job OverviewThe ideal candidate will be responsible for providing exceptional customer service through live chat, assisting readers and subscribers, and maintaining our reputation as a market leader.Key...
-
Customer Service Support Specialist
6 days ago
Canada Customer Service Representative Hub Full timeWe are seeking a dedicated customer service professional to provide exceptional support through live chat. The ideal candidate will be responsible for delivering prompt and professional responses to customer inquiries, assisting with questions regarding subscriptions, content, and other services.About the RoleThis is a fantastic opportunity to work in a...
-
Bilingual Order Entry Representatives
4 weeks ago
Canada, CA Bilingual Source Full timeJob Title: Bilingual Order Entry Representative (French and English Required)Location: VaughanEmployment Type: Full-TimeHybrid: 3 in office (Tuesday;Thursday and 3rd day is rotated every 2 weeks) and 2 at homeSALARY: 50-60 k + 2% (Incentive Plan)FEATURES: North of the city with low call volume and only business to business calls/emails. This is a stable and...
-
Bilingual Customer Service Representative
1 week ago
Canada Compunnel Inc. Full timeTypical Day in Role:As a Bilingual Customer Service Representative, your primary responsibility will be to make outbound calls to Group Benefit customers to secure their consent for directing their case to a preferred pharmacy. In addition, you'll explain the advantages of our Case Management program, which offers patients extra care and support for managing...
-
Bilingual Customer Service Representative
1 week ago
Canada Compunnel Inc. Full timeTypical Day in Role:As a Bilingual Customer Service Representative, your primary responsibility will be to make outbound calls to Group Benefit customers to secure their consent for directing their case to a preferred pharmacy. In addition, you'll explain the advantages of our Case Management program, which offers patients extra care and support for managing...
-
Bilingual Customer Service Representative
1 week ago
Canada, CA Compunnel Inc. Full timeTypical Day in Role:As a Bilingual Customer Service Representative, your primary responsibility will be to make outbound calls to Group Benefit customers to secure their consent for directing their case to a preferred pharmacy. In addition, you'll explain the advantages of our Case Management program, which offers patients extra care and support for...
-
Bilingual Customer Service Representative
6 months ago
Canada Hitachi Capital Canada Corp Full timeBy joining Mitsubishi HC Capital Canada, you will be part of an exceptional team offering flexible and adaptative commercial Equipment Financing solutions to Canadian businesses. Whether it’s leasing, factoring, inventory finance or asset-based lending, our teams are dedicated to offer the best service to our customers. - In 2021, our company was awarded...
-
Bilingual Customer Service Representative
6 months ago
Canada INTEGRATED FINANCIAL TECHNOLOGIES Full time**Your Talent, Your Terms | Results, Recognition and Rewards** Integrated Financial Technologies, as part of the Travelers Financial Group of Companies, offers unmatched custom Servicing Solutions for lenders including primary loan & lease servicing, customer service, collections, default management, as well as divisions in Consulting and Lead Management...
-
French Customer Service Representative
1 week ago
Canada IFG - International Financial Group Full timeAt IFG - International Financial Group, we are seeking a highly skilled French Customer Service Representative to join our team.Estimated Salary:$45,000-$60,000 per year, based on experience and location.Job Description:We are looking for a bilingual support specialist to provide exceptional customer service via telephone, manage administrative duties, and...
-
Customer Service Representative
6 months ago
Canada Boutique La Vie En Rose Full timeJoin a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...
-
French Customer Service Representative
6 days ago
Canada IFG - International Financial Group Full timeAbout the RoleThis is an exciting opportunity to join our team at IFG - International Financial Group as a French Customer Service Representative. As a key member of our customer support team, you will play a vital role in providing exceptional service to our clients.In this dynamic and fast-paced environment, you will be responsible for supporting...
-
Bilingual Customer Service Professional
10 hours ago
Canada Kelly Services , Ltd. Full timeAbout the RoleWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Kelly Services, Ltd. in Etobicoke, ON.Key Responsibilities:Provide exceptional customer service to dealers and customers in both English and French, ensuring a positive experience in a competitive captive finance environment.Respond to inquiries,...
-
Canada NOW Health Group CanadaPuresource Natural Products Distributor Full timeAbout the RoleWe are seeking a highly skilled Inside Sales and Customer Service Representative to join our team at NOW Health Group Canada/Puresource Natural Products Distributor. This is an excellent opportunity for a motivated and customer-focused individual to develop their skills in a dynamic environment.Job DescriptionThe Inside Sales and Customer...
-
Customer Service Advisor
6 months ago
Canada Webhelp Full time**Customer Service/Support** **Location** - Canada*** Job Title: Customer Service Advisor (Bilingual: French/English) **Job Description**: **MUST SPEAK BOTH FRENCH AND ENGLISH FLUENTLY** The Customer Service Representative - Remote (Bilingual: French / English) works from home and interfaces with customers via inbound/outbound calls and/or via the...
-
Customer Service and Sales Representative
1 week ago
Canada NOW Health Group CanadaPuresource Natural Products Distributor Full timeAbout UsAs a leading natural products distributor, NOW Health Group Canada/Puresource Natural Products Distributor has been serving the Canadian market for decades.Job OverviewWe are seeking an experienced Customer Service and Sales Representative to join our team. In this role, you will be responsible for providing exceptional customer service, processing...
-
Customer Service Representative
1 week ago
Canada Compunnel Inc. Full timeAbout the Role:We are seeking a highly skilled Bilingual Customer Service Representative to join our team at Compunnel Inc. in a dynamic case management role.Job Summary:In this role, you will be responsible for making outbound calls to Group Benefit customers to secure their consent for directing their case to a preferred pharmacy. You will also explain the...