Customs Coordinator

3 weeks ago

Montreal, Canada Andy Transport Full time

Customs Coordinator

About us

ANDY takes great pride in delivering exceptional, customized services encompassing goods transportation, logistics, warehousing, and fleet management solutions. With a wealth of European and North American experience and expertise in our domain, we are renowned for our ability to translate clients' operational needs into lucrative business opportunities. Our integrated services are designed to provide added value and streamline our customers' experiences. As one of the largest woman-owned asset-based transportation companies in North America, we have experienced remarkable organic growth since our inception in 2012, expanding from a single business unit comprising 60 employees to now encompassing four thriving business units with a dedicated team of 500 skilled professionals. This substantial growth positions us favorably to continue our upward trajectory and further expand our operations.

About the role

Join ANDY Transport as a Customs Coordinator, where you'll nurture strong client relationships, identify growth opportunities, and ensure the seamless delivery of logistics solutions. As the main contact for specific accounts, collaborate with internal teams, optimize transportation plans, and contribute to achieving division targets. Your role involves daily customer communication, prompt issue resolution, and proactive customer satisfaction efforts. Be a key player in our dynamic and collaborative environment, making a meaningful impact in logistics service excellence.


What you’ll do here:

  • Responsible for ensuring the efficient and compliant movement of goods across international borders.
  • Preparing and managing customs documentation, coordinating with customs authorities, and working closely with drivers and operations teams to facilitate timely customs clearance.
  • Stay updated on regulatory changes, leverage technology to streamline processes, and contribute to the overall efficiency and success of the company's cross-border operations.
  • Identify and mitigate potential risks related to customs processes, including delays, fines, and non-compliance.
  • Develop and implement contingency plans for unexpected customs-related issues.
  • Generate regular reports on customs activities, compliance rates, and performance metrics.
  • Analyze customs data to identify trends, areas for improvement, and opportunities for operational efficiency.
  • Ensure a high level of customer satisfaction by providing timely and accurate information regarding customs clearance.
  • Address client inquiries and concerns related to customs processes in a professional and efficient manner.
  • All order entry requirements completed in TMW in a timely fashion, creating no delays in operations and the customer experience

Requirements

What you bring to the table:

Proven experience in client support or account management in transportation.

  • Excellent communication in English and French, both verbal and written.
  • Ability to build and maintain strong client relationships.
  • Strong negotiation abilities for contract agreements and rate discussions, technical proficiency (Word, excel, Outlook, CRM, and TMS)
  • A self-starter with the drive to exceed targets and contribute to the company's growth.

Benefits

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A competitive salary
  • Flexible work arrangements
  • benefits package, with access to virtual healthcare
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique

We are an equal opportunity employer

At Andy, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

#J-18808-Ljbffr

  • Customer Coordinator

    5 days ago

    Montreal, Canada Altis Recruitment Full time

    Job Description We are seeking a detail-oriented and proactive Bilingual Customer Coordinator (French) to join our client's team. In this remote position, you will play a crucial role in maintaining and improving our service quality, coordinating with operators and the Operations department, and en

  • Customer Coordinator

    6 days ago

    Montreal, Canada Altis Recruitment Full time

    Job Description We are seeking a detail-oriented and proactive Bilingual Customer Coordinator (French) to join our client's team. In this remote position, you will play a crucial role in maintaining and improving our service quality, coordinating with operators and the Operations department, and ensuring seamless communication with clients. Monday to Friday...

  • Customer Coordinator

    1 week ago

    Montreal, Canada Altis Recruitment Full time

    Job DescriptionWe are seeking a detail-oriented and proactive Bilingual Customer Coordinator (French) to join our client's team. In this remote position, you will play a crucial role in maintaining and improving our service quality, coordinating with operators and the Operations department, and ensuring seamless communication with clients.Monday to Friday...

  • Customer Coordinator

    1 week ago

    Montreal, Canada Altis Recruitment Full time

    Job DescriptionWe are seeking a detail-oriented and proactive Bilingual Customer Coordinator (French) to join our client's team. In this remote position, you will play a crucial role in maintaining and improving our service quality, coordinating with operators and the Operations department, and ensuring seamless communication with clients.Monday to Friday...

  • Customer Coordinator

    7 days ago

    Montreal, Canada Altis Recruitment Full time

    Job Description We are seeking a detail-oriented and proactive Bilingual Customer Coordinator (French) to join our client's team. In this remote position, you will play a crucial role in maintaining and improving our service quality, coordinating with operators and the Operations department, and ensuring seamless communication with clients. Monday to Friday...

  • Customer Coordinator

    7 days ago

    Montreal, Canada Altis Recruitment Full time

    Job DescriptionWe are seeking a detail-oriented and proactive Bilingual Customer Coordinator (French) to join our client's team. In this remote position, you will play a crucial role in maintaining and improving our service quality, coordinating with operators and the Operations department, and ensuring seamless communication with clients.Monday to Friday...

  • Customs Coordinator

    2 months ago

    Montreal, Canada Andy Transport Full time

    Customs CoordinatorAbout usANDY takes great pride in delivering exceptional, customized services encompassing goods transportation, logistics, warehousing, and fleet management solutions. With a wealth of European and North American experience and expertise in our domain, we are renowned for our ability to translate clients' operational needs into lucrative...

  • Customer Service Coordinator

    7 days ago

    Montreal, Quebec, Canada CMA CGM Full time

    Customer Service Coordinator sought to provide exceptional service and ensure customer satisfaction throughout the shipping process, coordinating shipments and resolving issues in a timely and professional manner. Led by Rodolphe Saadé, the CMA CGM Group is a global leader in shipping and logistics, serving more than 420 ports worldwide on five continents....

  • Customer Service Coordinator

    2 weeks ago

    Montreal, Quebec, Canada CB Canada Full time

    Job Summary: CB Canada is seeking a highly organized and detail-oriented individual to join our team as a Customer Service Coordinator. As a key member of our logistics team, you will be responsible for coordinating and tracking shipments, providing exceptional customer service, and ensuring compliance with regulatory requirements. About the Role: This is a...

  • Customer Service Coordinator

    1 week ago

    Montreal, Quebec, Canada CB Canada Full time

    Job Summary: CB Canada is seeking a highly organized and detail-oriented individual to join our team as a Customer Service Coordinator. As a key member of our logistics team, you will be responsible for coordinating and tracking shipments, providing exceptional customer service, and ensuring timely and accurate delivery of goods. About the Role: This is a...

  • Customer Service Coordinator

    1 week ago

    Montreal, Quebec, Canada CB Canada Full time

    Job Summary: CB Canada is seeking a highly organized and detail-oriented individual to join our team as a Customer Service Coordinator. As a key member of our logistics team, you will be responsible for coordinating and tracking shipments, providing exceptional customer service, and ensuring timely and accurate delivery of goods. About the Role: This is a...

  • Customs Logistics Coordinator

    3 weeks ago

    Montreal, Quebec, Canada Andy Transport Full time

    About the RoleAs a Customs Coordinator at Andy Transport, you will play a vital role in ensuring the smooth and compliant movement of goods across international borders. Your primary responsibility will be to prepare and manage customs documentation, coordinate with customs authorities, and work closely with drivers and operations teams to facilitate timely...

  • Customer Account Coordinator

    3 weeks ago

    Montreal, Canada St-Amour & Associates, Senc. Full time

    p>Activity area : Communications and media, TechnologyOur client is a leading telecommunications and media company in Canada. They are looking for their new Customer Account Coordinator who will be involved in relations with small and medium-sized businesses.Identify new sales opportunities through networking and other methods.Drive growth and retention of...

  • Customer Service Coordinator

    2 weeks ago

    Montreal, Quebec, Canada CB Canada Full time

    Job Summary: CB Canada is seeking a highly organized and detail-oriented individual to join our team as a Customer Service Coordinator. As a key member of our logistics team, you will be responsible for coordinating and tracking shipments, providing exceptional customer service, and ensuring timely and accurate delivery of goods. About the Role: This is a...

  • Customer Service Coordinator

    2 weeks ago

    Montreal, Quebec, Canada CB Canada Full time

    Job Summary: CB Canada is seeking a highly organized and detail-oriented individual to join our team as a Customer Service Coordinator. As a key member of our logistics team, you will be responsible for coordinating and tracking shipments, providing exceptional customer service, and ensuring timely and accurate delivery of goods. About the Role: This is a...

  • Customer Experience Coordinator

    2 weeks ago

    Montreal, Quebec, Canada Nuovo Photography Full time

    About Nuovo PhotographyWe're a leading photography studio specializing in artistic and semi-nude photography. Our mission is to create a safe and empowering space for individuals to express themselves authentically.Job Title: Client Account ManagerWe're seeking a highly skilled and empathetic Client Account Manager to join our team. As a key member of our...

  • Customer Experience Coordinator

    2 weeks ago

    Montreal, Quebec, Canada Nuovo Photography Full time

    About Nuovo PhotographyWe're a leading photography studio specializing in artistic and semi-nude photography. Our mission is to create a safe and empowering space for individuals to express themselves authentically.Job Title: Client Account ManagerWe're seeking a highly skilled and empathetic Client Account Manager to join our team. As a key member of our...

  • Customer Experience Coordinator

    2 weeks ago

    Montreal, Quebec, Canada beBee Professionals Full time

    About the RoleWe are seeking a highly skilled Client Relations Coordinator to join our team at beBee Professionals in Montreal. As a key member of our team, you will be responsible for managing client relationships, providing exceptional customer service, and ensuring customer satisfaction.Key ResponsibilitiesManage client relationships to foster strong...

  • Customer Experience Coordinator

    2 weeks ago

    Montreal, Quebec, Canada beBee Professionals Full time

    About the RoleWe are seeking a highly skilled Client Relations Coordinator to join our team at beBee Professionals in Montreal. As a key member of our team, you will be responsible for managing client relationships, providing exceptional customer service, and ensuring customer satisfaction.Key ResponsibilitiesManage client relationships to foster strong...

  • Customer Service Coordinator

    2 months ago

    Montreal, Canada American President Lines Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: ID:  544073 Location:  Montreal Qc, CA Customer Service Coordinator - export Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary...