Billing Specialist
2 months ago
Our client is searching for a Billing Specialist to join their team. This role will be responsible for managing competing administrative priorities and demonstrate excellent organizational and customer service skills. A successful candidate will work independently with both internal and external clients and will be expected to be proactive and prompt, seeking additional details and clarification through questioning and taking ownership of assigned duties.
Your Success Will Be Defined By Your Ability To
- Act as administrative first point of contact for all client invoicing questions or requests for information
- Prepare and issue both regular monthly and one time client invoices according to standard processes and contract specifications and ensure verification of information for accuracy of billing information
- Ensure invoices are completed on a timely basis and as per contracted terms of agreements/purchase orders
- Enter invoices and complete data entry into financial system
- Send invoices to clients via email or through various third party portals
- Request the preparation of credit memos
- Work with the project manager to confirm milestones and deliverables have been met
- Prepare detailed backup to accompany invoices
- Maintain a monthly invoice register to track invoices issued
- Set up, manage, and maintain third party portals for invoice upload and assist with disputed submissions
- Assist with accounts receivable collection efforts
- Monitor customer accounts to ensure invoices were received and entered in their financial system and payments are made on time
- Follow up and contact clients to collect on overdue invoices as needed
- Communicate any billing discrepancies or invoicing errors to finance and recommend process improvements to avoid future errors
- Open and close projects according to Project Initiation and Closure Forms
- Other financial administration duties, including reporting or reconciliations, as required
- Provide back up support including the preparation of expense claims
Your strengths include:
- Business Diploma or Certificate with 2+ years of experience in an invoicing and billing role or its equivalent
- Strong computer, software and data entry skills (ERP systems and MS Office Suite)
- Excellent attention to detail and a flexible approach to work responsibilities
- Strong verbal and written communication skills and proven customer service in dealing with colleagues and clients in a highly professional manner
- Strong problem-solving skills
If you are interested in this role and meet the above criteria, please click the “Apply” button to send your resume directly to Lily Brooks.
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