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Intermediate Technical support analyst with experience with L1 and L2 MDM support
4 months ago
Our national retail client is looking for an Intermediate Technical support analyst with experience with L1 and L2 MDM support (VMware Workspace one/Airwatch) - 28790
Duration: 7 months to start
Work hours: 37.5 hours a week
Job ID: WECJP00028790
Responsibilities:
- Configure and manage mobile devices using MDM software
- Enroll devices in the MDM platform
- Develop and implement MDM policies for security, compliance, and functionality
- Troubleshoot and resolve mobile device issues
- Provide technical support to end-users on mobile device usage and MDM features
- Maintain accurate records of mobile device inventory
- Stay up-to-date on the latest MDM technologies and mobile device trends
Must Haves:
- Experience with mobile device management (MDM) solutions VMWare Workspace ONE/Airwatch
Nice to Have:
- InTune
- Experience with mobile device security protocols
- Experience with mobile application management (MAM)