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Intermediate Technical support analyst with experience with L1 and L2 MDM support

4 months ago


Old Toronto, Canada S I Systems Full time
Intermediate Technical support analyst with experience with L1 and L2 MDM support (VMware Workspace one/Airwatch) - 28790

Our national retail client is looking for an Intermediate Technical support analyst with experience with L1 and L2 MDM support (VMware Workspace one/Airwatch) - 28790

Duration: 7 months to start

Work hours: 37.5 hours a week

Job ID: WECJP00028790

Responsibilities:

  • Configure and manage mobile devices using MDM software
  • Enroll devices in the MDM platform
  • Develop and implement MDM policies for security, compliance, and functionality
  • Troubleshoot and resolve mobile device issues
  • Provide technical support to end-users on mobile device usage and MDM features
  • Maintain accurate records of mobile device inventory
  • Stay up-to-date on the latest MDM technologies and mobile device trends

Must Haves:

  • Experience with mobile device management (MDM) solutions VMWare Workspace ONE/Airwatch

Nice to Have:

  • InTune
  • Experience with mobile device security protocols
  • Experience with mobile application management (MAM)
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