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Data Center Operations Manager

4 months ago

Grand Falls, Canada EightSix Network Inc Full time

Our client, Chief Fuels, is a Canadian-based company that provides a range of services for its clients, including data hosting, cloud computing services, server and node maintenance, and node supply. Chief Fuels is committed to providing expert turn-key services, enabling its clients to operate effectively without the hassle and capital expenditure of self-hosting.

Reporting to the Management of Chief Fuels, you will be responsible with your team for the day-to-day operation and maintenance of our data center infrastructure. You will work diligently to complete all client requests and maintain operations to clients' standards and expectations.

Role and Responsibilities

  • Manage day-to-day activities and site operations in a 24x7 operating environment.
  • Collaborate with operations monitoring centers in Asia and technical advisors in Europe.
  • Working in a changing environment and ensuring that daily routines and procedures are up to date and guarantees operational excellence.
  • Perform routine maintenance tasks such as hardware upgrades, equipment installations, and cable management to ensure optimal data center performance.
  • Monitor data center infrastructure, including servers, storage systems, networking equipment, and power distribution systems, to identify and resolve issues proactively.
  • Respond to alerts and alarms expediently, troubleshoot problems, and implement solutions to minimize and prevent downtime.
  • Coordinate with vendors and third-party providers for necessary equipment repairs, replacements, and upgrades.
  • Maintain accurate documentation of data center assets, configurations and procedures.
  • Assist in the implementation of new technologies and systems within the data center environment.
  • Adhere to security protocols and best practices to ensure the integrity and confidentiality of data stored in the data center.
  • Ensure proper security measures for the workplace and the network infrastructure, including collaborating with vendors (security monitoring, cyber security monitoring, physical security to buildings and infrastructure) and public agencies.
  • Maintain logs for service and maintenance on deployed assets.
  • Create reports on maintenance, repairs, safety, and other occurrences for upper management and clients.
  • Prepare hardware for changing weather conditions.
  • Mentor and develop the Operations team on site.

Qualifications and Requirements

  • A bachelor’s degree in Engineering, Information Technology, Computer Science, or a related field, or equivalent work experience.
  • 5+ years of experience in data center operations, including hands-on experience with server hardware, networking equipment, cabling and storage systems.
  • Experience with electrical troubleshooting, HVAC, plumbing, security, and fire protection.
  • Understanding of IT systems, data communication equipment and cabling.
  • Strong troubleshooting skills and the ability to analyze complex technical issues.
  • Hands-on with an entrepreneurial mindset, startup experience is an asset.
  • Comfortable directing and supporting a team of technicians in a 24x7 operating environment.
  • Supervisory experience in a critical infrastructure environment/experience in facility management.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Experience in MS Office Suite.
  • Knowledge of data center best practices, standards, and protocols.
  • Ability to lift and move heavy equipment and work in physically demanding environments

Interested candidates should Apply Now or send a copy of their resume to Maggie Rogers (maggie@teamjmc.ca) or Drew Estabrooks (drew@teamjmc.ca).

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Chief Fuels Inc. in Grand Falls, New Brunswick, Canada

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