Director, Business Value Services

Join to apply for the Director, Business Value Services role at Salesforce. About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce. What you will be doing Client Consulting: Support major Enterprise accounts across all steps in the customer lifecycle, from strategic alignment, project justification, and commercial proposals to measuring the realized value of targeted business outcomes. Sales Partnership: Work closely with our internal sales teams and other functions to help define account strategies and prioritize sales initiatives, based on value creation potential and opportunity size. Orchestration: Facilitate internal and external workshops to discover customers' current and future business capabilities with the goal of identifying, prioritizing and measuring key business value drivers (metrics). Value Selling: Build compelling business case presentations and ROI (Return on Investment) analyses aimed at accelerating, justifying, and/or expanding sales opportunities. Deal Negotiation: Assist in the development and delivery of commercial proposals and deal structures, and share insights with senior sales management to help develop and execute negotiation strategies. Thought Leadership: Provide thought leadership, training, and consultative partnering with internal sales and other teams throughout and beyond the sales cycle. What we are looking for Experience in the Canadian Financial Services market – particularly Banking, Wealth & Asset Management, or Insurance. Expertise in building and presenting compelling business cases to executive and C‑level clients. Prior experience in consultative and strategic customer‑facing roles. Expertise in account strategy support, and development and execution of value hypotheses, business cases, and commercial proposals. Strong analytical and problem‑solving skills, including the ability to derive meaningful insights from large amounts of information and clearly communicate complex ideas to customer senior executives, while handling questions and objections. Skilled in quantitative analysis and financial modeling. Mix of business and technical acumen with ability to engage and add value in discussions involving both technology and business strategy. Creative, high‑energy, self‑starter comfortable leading and executing initiatives and handling conflicting demands creatively and quickly. Thrive in working collaboratively and cross‑functionally, particularly with Sales, Solution Engineering, Pricing, Industry teams and other key partners. Results‑oriented, strategic thinker that enjoys helping customers "cross the chasm" from current state to future state. Preferred Qualifications 15+ years of professional experience. MBA. Familiarity with technology and/or enterprise software. Equal Opportunity Employer and Accommodations We are an equal opportunity employer and greatly value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you require assistance due to a disability applying for open positions please submit a request via our Accommodations Request Form. Location Scarborough, Ontario, Canada. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. #J-18808-Ljbffr