Director, Operational Business Intelligence

Director, Operational Business Intelligence As Director, Operational Business Intelligence, you have a passion for partnership and using data to drive business outcomes. In this role you will lead a team focused on helping Canadian Operations make the most of its data. Working closely with operational business leaders, you will help turn data into insights, enable data‑driven decision making, and help your business partners improve outcomes and achieve goals. Your team provides several services to help uncover the stories hidden in our data. They help translate business questions into data questions and work closely with leaders to build and iteratively develop insights‑focused products. The team uses advanced analytical methods to perform exploration and analysis, helping answer questions, provide recommendations, and proactively look for opportunities. Using techniques including wireframing, MVP products and prototypes, your team is focused on flexibility and delivering impactful analytics. To be successful you will need to have strong consulting and relationship management skills, an ability to problem‑solve, a strong background in analytics, and the natural curiosity to help find creative solutions to complex questions. Working with multiple unique business areas, you will need to manage several concurrent deliverables, many of which have interdependencies. As a seasoned people leader, you will manage and develop the talent of a team with a diverse set of skills to elevate and meet our changing business needs. What will you do? Build relationships and understand the needs of key stakeholders Facilitate regular touchpoints, prioritization discussions and portfolio health reviews with business partners Conduct advanced exploratory data analysis and statistical modelling Coordinate planning, resourcing, and execution of multiple concurrent projects and analyses Coach, mentor, and develop a large team of analytics professionals Interact with stakeholders and partners to align priorities and negotiate timing Present results and tailor stories to different audiences Proactively seek out impactful data stories and generate recommendations What will you need to succeed? University Degree in Statistics, Mathematics, Computer Science, or Business Graduate degree preferred 7+ years experience leading large, multi‑functional teams Proven track record of growing and developing teams Experience using data to drive business decisions and deriving insights from operational data In‑depth understanding of Business Intelligence concepts and modern data‑modeling practices Strong understanding of best practices in data visualization and dashboard design Practical experience with modern Data Visualization tools such as Tableau, Qlik, PowerBI, QuickSight or equivalent Familiarity with querying and modeling data in relational database systems Bilingualism (French, English, both oral and written) required for Quebec positions What’s in it for you? Being a member of the Sun Life family, united by our Purpose to help Clients and Employees achieve lifetime financial security and live healthier lives A hybrid organization that supports working from home or office based on business needs A commitment to creating an inclusive and respectful environment, empowering employees to reach their full potential Recognition from Excellence Canada for our top‑level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well‑being and fostering a positive work culture Salary Range: 110,000 – 180,000 CAD Job Category: Advanced Analytics Posting End Date: 07/12/2025 Diversity and inclusion are at the core of our values. We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation may email a request to thebrightside@sunlife.com. #J-18808-Ljbffr