Customer Service
1 week ago
Hello I'm Leila, Recruitment Consultant at Fed Supply, a staffing agency specializing in supply chain, logistics, transportation, and customer service - offering both temporary and permanent positions across the Greater Montréal Area.Our team of experts truly speaks your language and understands your worldDescription (en)Your RoleReporting to the Head of Transport and Logistics, the Customer Service & Logistics Supervisor acts as a key link between clients, operations, and the internal team.You will oversee the daily coordination of activities related to customer service, logistics, and documentation, ensuring smooth operations and high-quality standards throughout all processes.Main Responsibilities:Supervise a team of six employees (coordinators, documentation specialist, payroll clerks) and support their day-to-day development.Ensure an exceptional level of customer service: handle inquiries, follow up on client requests, resolve issues efficiently, and maintain clear communication.Manage delivery track & trace activities, ensuring operations are completed as scheduled.Oversee billing and approval of truck driver payroll.Review and transmit work orders and transport documentation to the documentation team, ensuring accuracy and completeness.Collaborate closely with the operations department in an open and team-oriented environment.Ensure compliance with customs regulations and administrative documentation standards.This position requires strong multitasking abilities, attention to detail, and the capacity to maintain a strategic, big-picture perspective.Profil recherché (en)Profile SoughtProven experience supervising a team, ideally in logistics, transportation, or customer service.Mature, motivational leadership with the ability to guide, support, and develop employees.Strong ability to handle a high workload and prioritize effectively.Strategic mindset, organized, and solution-oriented.Proficiency in Excel and internal systems (customs or ERP software).Excellent communication skills in English (mainly English-speaking environment).Knowledge of the transportation industry is an asset.College diploma or equivalent required.ConditionsPermanent, full-time position (40 hours/week) - day scheduleCompetitive salary up to $85,000/year, depending on experienceDynamic and collaborative work environmentImmediate start
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Customer Relationship Representative
2 weeks ago
Greater Montreal Area, Canada Service Instukem Ltee Full time**Instukem is a company with phenomenal growth. We act as an indispensable partner to our customers. We meet their cleaning and disinfection needs with our full range of innovative and eco-friendly products and services.** The Technical Sales Representative is responsible for ensuring the retention of existing customers by following a monthly customer visit...
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Customer Relationship Representative
5 days ago
Greater Montreal Area, Canada Service Instukem Ltee Full time**Instukem is a company with phenomenal growth. We act as an indispensable partner to our customers. We meet their cleaning and disinfection needs with our full range of innovative and eco-friendly products and services.** The Technical Sales Representative is responsible for ensuring the retention of existing customers by following a monthly customer visit...
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Customer Service
2 weeks ago
Montreal, Quebec, Canada Compunnel Inc. Full time $40,000 - $60,000 per yearCompunnel 20 hours agoRemoteMontreal, QuebecMid Levelfull_timeAbout the roleThe Customer Service / Data Entry Representative will provide a wide variety of administrative and staff support services for our claims coordination team. Please note that this is a remote position.We will provide you with the equipment as long as you have your own high-speed...
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Customer Service
2 weeks ago
Montreal, Quebec, Canada Compunnel Digital Full time $30,000 - $50,000 per yearThe Customer Service / Data Entry Representative will provide a wide variety of administrative and staff support services for our claims coordination team. Please note that this is a remote position.We will provide you with the equipment as long as you have your own high-speed internet connection.Essential Duties And ResponsibilitiesYou will primarily be...
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Customer service
1 week ago
Montreal, Quebec, Canada Akelius Full time $40,000 - $60,000 per yearCustomer Service RepresentativeAkelius acquires, improves and manages residential properties in the metropolitan cities of New York, Boston, Washington D.C., Austin, Montreal, Quebec City, Toronto, Ottawa, London and Paris.We are looking for customer service-oriented person to work as service center representative for our office located in Montreal's Old...
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Customer service
1 week ago
Montreal, Quebec, Canada Akelius Full time $40,000 - $60,000 per yearCustomer Service RepresentativeAkelius acquires, improves and manages residential properties in the metropolitan cities of New York, Boston, Washington D.C., Austin, Montreal, Quebec City, Toronto, Ottawa, London and Paris.We are looking for customer service-oriented person to work as service center representative for our office located in Montreal's Old...
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Customer Service
1 week ago
Montreal, Quebec, Canada DP World Full time $60,000 - $90,000 per yearDescriptionObjectif de ce Poste:Le ou la Spécialiste du service à la clientèle et des opérations soutient l'équipe d'expédition de fret de DP World en coordonnant des solutions de transport efficaces pour le fret maritime et aérien. Ce rôle offre une opportunité stimulante de gérer les expéditions, d'assurer la conformité réglementaire et...
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Customer Service Clerk
3 weeks ago
Montreal, Canada Excel Personnel inc. Full timeOur client, an industrial company, is looking for a Customer Service Clerk.Schedule: Monday to Friday, day shiftSalary: To be discussedWork location: Saint-LaurentDuties:- Receive, process, and verify the accuracy of customer orders using the organization's internal systems and customer purchase orders- Take the necessary steps to respond to...
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Customer Service Representative
3 days ago
Montreal, Quebec, Canada Deux par Deux Full time $45,000 - $55,000 per yearCompany DescriptionDeux par Deux, founded in Montreal, has been celebrating childhood and creating unique children's clothing collections for over three decades. Specializing in designs for infants and children aged 0 to 12, the company is renowned for its award-winning collections that combine comfort, style, and elegance. Loved by kids and parents alike,...
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Customer Service Specialist
1 week ago
Montreal, Quebec, Canada Jobs for Lebanon Full time $40,000 - $70,000 per yearCompany Description JOB INTRODUCTION:As a Customer Service Specialist you will be responsible for writing templates, providing and acquiring detailed service information, marketing, responding to customer inquiries and more. Additionally, you will be tasked with providing excellent customer service and ensuring customer satisfaction by demonstrating your...
