Director, Digital Transformation

Director, Digital Transformation RBC Capital Markets’ Lending Services division seeks a senior leader to drive strategy, road‑mapping and execution of digital transformation initiatives across corporate, syndicated lending, agency administration and loan trading operations. What is the opportunity? As Director of Lending Services Digital Transformation you will shape the future of our lending technology ecosystem, translating complex business requirements into actionable roadmaps that deliver operational excellence and client value. Responsibilities Develop comprehensive digital transformation strategies for corporate and syndicated lending operations. Create multi‑year technology roadmaps aligned with business objectives and regulatory requirements. Lead cross‑functional initiatives across Lending Services, other BCS projects and business/regulatory driven programs. Architect end‑to‑end solutions that enhance operational workflows and client experiences. Evaluate emerging fintech solutions and assess their applicability to lending operations. Lead comprehensive analysis and redesign of lending processes to identify automation opportunities. Implement digital solutions to streamline loan lifecycle management. Present strategic initiatives and business cases to senior management and executive stakeholders. Manage relationships with technology vendors and service providers for Lending Services, Global Credit and BCS. Oversee multiple concurrent transformation initiatives as lead Product Owner. Provide thought leadership on leading technology trends and competitive landscape analysis. Identify opportunities for innovation in corporate lending and loan trading operations. Drive adoption of industry best practices in lending operations digitization. Qualifications Minimum bachelor’s degree and at least 8 years of experience in financial services with significant lending operations exposure, strategy consulting, or financial technology. Deep expertise in lending operations (corporate lending, syndicated lending, agency administration, or loan trading). Demonstrated experience with core lending systems such as ACBS, Versana, LoanIQ, Clearpar, and/or Admin Detail Flow. Understanding of lending lifecycle workflows and system integrations. Experience with lending data management and regulatory reporting systems. Successful leadership of enterprise‑scale digital transformation initiatives in financial services, preferably capital markets. Senior‑level strategic thinking with enterprise vision and ability to translate business strategy into technology roadmaps. Proven experience managing senior executive relationships and presenting to C‑level stakeholders. Exceptional program management skills with a track record of delivering large‑scale technology implementations on time and within budget. Inspirational leader capable of driving organizational change and building consensus across diverse stakeholder groups. Experience with Agile methodologies and modern software development lifecycle management. Strong analytical and problem‑solving skills with ability to synthesize complex information into actionable insights. Nice to Have 5+ years of experience in commercial/corporate credit or banking. Advanced degree (MBA, Master’s) in business, finance or technology. Extensive background in fintech and vendor management. Experience with data analytics and machine learning applications in lending operations. Consulting experience with corporate lending technology implementations. Benefits A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation. Leaders who support your development through coaching and management opportunities. Work in a dynamic, collaborative, progressive, and high‑performing team. Opportunities to take on challenging work. Flexible work/life balance options. Skill Set Adaptability, Business Performance Management, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management. Job Details Address: RBC CENTRE, 155 WELLINGTON ST W, TORONTOCity: TorontoCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: CAPITAL MARKETSJob Type: RegularPay Type: SalariedPosted Date: 2025-11-27Application Deadline: 2025-12-11Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above. I nclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. 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