General Manager

General Manager – Retirement Concepts Apply for the General Manager role at Retirement Concepts. Salary range: CA$90,000.00 to CA$110,000.00 per year. About Us West Coast Seniors Housing Management sees our communities as a family and is equally committed to residents and staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents. Summary of Position Reporting to the Director, the General Manager (GM) is accountable for managing and providing leadership for assigned site-based operations. The GM is a key leader in the Community and is responsible for all elements of our Community Engagement Strategy and ensuring optimal quality of care and customer service. The GM oversees operational and administrative activities, fosters an environment that empowers and supports individuals to provide safe, high quality care, guides clinical operations, manages the site’s operating budget, and participates in site-based marketing initiatives to meet occupancy targets. Competencies Leads Self Self-Awareness: Is aware of own assumptions, values, principles, strengths and limitations. Manages Self: Takes responsibility for own performance and decisions. Develops Self: Actively seeks opportunities and challenges for personal learning, character building and growth. Demonstrates Character: Models qualities such as honesty, integrity, resilience and confidence. Engages Others Fosters the Development of Others: Supports and challenges others to achieve professional and personal goals. Contributes to the Creation of a Healthy Organization: Creates an engaging environment where others have meaningful opportunities and resources. Communicates Effectively: Listens well, encourages open exchange of information and ideas using appropriate communication media. Builds Effective Teams: Facilitates an environment of collaboration and cooperation to achieve results. Required to work positively and collaboratively with all team members and supervisors. Achieves Results Sets Direction: Inspires vision, identifies, establishes and communicates clear and meaningful expectations and outcomes. Strategically Aligns Decisions with Vision, Values and Evidence: Integrates organizational mission, values and reliable, valid evidence to make decisions. Take Action to Implement Decisions: Acts in a manner consistent with the organizational values to yield effective, efficient public-centered service. Demonstrates business acumen by efficiently and effectively identifying and managing human, capital, financial and information resources. Assesses and Evaluates Results: Measures and evaluates outcomes. Holds self and others accountable for results achieved against benchmarks. Corrects course as appropriate. Develops Coalitions Builds Partnerships and Networks to Great Results: Creates connections, trust and shared meaning with individuals and groups. Demonstrates a Commitment to Customers and Service: Facilitates collaboration, cooperation and coalitions among diverse groups and perspectives to improve service. Mobilizes Knowledge: Employs methods to gather intelligence, encourages open exchange of information, uses quality evidence to influence action across the system. Navigate Socio-Political Environment: Is politically astute, negotiates through conflict, mobilizes support. Systems Transformation Demonstrates Systems/Critical Thinking: Thinks analytically and conceptually; questions and challenges the status quo to identify issues, solve problems and design and implement effective processes across systems and stakeholders. Encourages and Supports Innovation: Creates a climate of continuous improvement and creativity aimed at systematic change. Strategically Oriented to the Future: Scans the environment for ideas, best practices and emerging trends that will shape the system. Champions and Orchestrates Change: Actively contributes to change processes that improve health service delivery. Qualifications Completion of undergraduate degree in health sciences or related field, plus 7 years’ recent related experience, including two years in a leadership role; or an equivalent combination of education, training and experience. All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines. Skills and Abilities Knowledge of MS Office and email applications. Knowledge of Residential Care Licensing Act and Occupational Health and Safety. Able to plan, organize and direct the operations of the facility. Innovative, creative thinker. Ability to multi-task. Must be able to read, write and verbally communicate effectively in English. Customer service oriented. Ability to maintain effective interpersonal and team relationships. Conflict resolution skills. Demonstrates empathy and understanding of the needs of seniors. Additional Information Seniority level: Director. Employment type: Full-time. Job function: Management and Manufacturing. Industry: Hospitals and Health Care. West Coast Seniors Housing Management is an equal opportunity employer. #J-18808-Ljbffr