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hotel front desk clerk

4 months ago

Medicine Hat, Canada Imperial Inn Full time
  • Education:
  • Expérience: Education
  • Secondary (high) school graduation certificateWork setting
  • Hotel, motel, resortTasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service deliveryComputer and technology knowledge
  • Word processing softwareWork conditions and physical capabilities
  • Attention to detail
  • Work under pressure
  • Tight deadlinesPersonal suitability
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Team playerExperience
  • 7 months to less than 1 year
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 to 40 hours per week