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customer relations clerk

4 months ago

Milton, Canada Landscape Ontario Full time
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 to less than 7 monthsTasks
  • Answer written and oral inquiries
  • Assist in the preparation of brochures, reports, newsletters and other material
  • Co-ordinate special publicity events and promotions
  • Gather, research and prepare communications material
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Explain the type and cost of services offered
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive and log complaints
  • Explain procedures, risks and benefits to clients
  • Maintain and manage digital database
  • Answer clients' inquiries and provide information
  • Answer telephone and relay telephone calls and messagesScreening questions
  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • What is your current field of study?Internship
  • This position is a paid internship that encourages on-the-job training and skill development.
  • Work Term: Temporary
  • Work Language: English
  • Hours: 40 hours per week