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hotel front desk clerk

4 months ago

Cambridge, Canada HILTON GARDEN INN KITCHENERCAMBRIDGE Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 8 to 40 hours per week
  • Education:
  • Expérience: Education
  • No degree, certificate or diplomaWork setting
  • Hospitality industry
  • Hotel, motel, resortTasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer serviceComputer and technology knowledge
  • Multi-line switchboard
  • Word processing software
  • Database software
  • Computerized bookkeeping system
  • Spreadsheet
  • InternetWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressureScreening questions
  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?
  • What is your current field of study?
  • What is your current level of study?Experience
  • Experience an assetFinancial benefits
  • Bonus
  • Group insurance benefitsOther benefits
  • Free parking available
  • Learning/training paid by employer
  • Other benefits