spa receptionist

1 month ago

Vaughan, Canada Hand and Stone Massage and Facial Spa Full time
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 to 44 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years
  • or equivalent experienceWork setting
  • Urban area
  • SpaTasks
  • Greet people and direct them to contacts or service areas
  • Provide basic information to clients and the public
  • Obtain and process information required to provide customer service
  • Operate switchboard or telephone system
  • Record and relay information
  • Schedule and confirm appointments
  • Send invoices
  • Maintain work records and logs
  • Receive and issue payments
  • Perform clerical duties, such as filing and sorting and distributing mail
  • Answer telephone and relay telephone calls and messages
  • Arrange teleconferences
  • Calculate billing charges
  • Monitor mobile radio or telephone
  • Provide directory assistance
  • Perform data entry
  • Provide customer serviceComputer and technology knowledge
  • Switchboard 1-25 lines
  • Electronic scheduler
  • Word processing software
  • MS Office
  • Electronic mail
  • MS Word
  • MS WindowsSecurity and safety
  • Criminal record checkTransportation/travel information
  • Public transportation is availableWork conditions and physical capabilities
  • Ability to work independently
  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Combination of sitting, standing, walkingPersonal suitability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Ability to multitask
  • Time management
  • MaturitySupport for newcomers and refugees
  • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers Supports for visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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