user support technician

4 months ago

Burnaby, Canada Omni Logic Solutions, Inc Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week
  • Education:
  • Expérience: Education
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsWork setting
  • Consulting firmTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficultiesWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlinesPersonal suitability
  • Client focus
  • Efficient interpersonal skills
  • Organized
  • Team playerExperience
  • 1 to less than 7 monthsSupport for persons with disabilities
  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilitiesSupport for newcomers and refugees
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youthSupport for Veterans
  • Offers mentorship, coaching and/or networking opportunities for Veterans
  • Provides awareness training to employees to create a welcoming work environment for Veterans
  • Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.) Support for Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers
  • Applies hiring policies that discourage age discrimination
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Offers mentorship, coaching and/or networking opportunities for mature workers Supports for visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

  • User Support Technician

    6 months ago

    Burnaby, Canada A2Z Networks Inc Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...

  • User Support Technician

    6 months ago

    Burnaby, Canada A2Z Networks Inc Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize...

  • User Support Technician

    4 weeks ago

    Burnaby, Canada Xorosoft Full time

    Education: - Expérience: - **Education**: - College/CEGEP - ** Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...

  • User Support Technician

    6 months ago

    Burnaby, Canada Xorosoft Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...

  • User Support Technician

    6 months ago

    Burnaby, Canada Squirrel Systems of Canada Ltd Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...

  • user support technician

    6 months ago

    Burnaby, Canada A2Z Networks Inc Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a...

  • User Support Technician

    3 months ago

    Burnaby, Canada INI POS Solutions Full time

    Education: College/CEGEP - Experience: Experience an asset **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Provide business systems, network and Internet...

  • user support technician

    3 months ago

    Burnaby, Canada INI POS Solutions Full time

    Education: College/CEGEPExperience: Experience an assetTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesParticipate in the redesign of applications and other softwareProvide...

  • user support technician

    3 months ago

    Burnaby, Canada INI POS Solutions Full time

    Education: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesParticipate in the redesign of applications and other softwareProvide business...

  • User Support Technician

    1 month ago

    Burnaby, Canada Omni Logic Solutions, Inc Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 to less than 7 months - **Work setting**: - Consulting firm - ** Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides,...

  • User Support Technician

    4 weeks ago

    Burnaby, Canada Omni Logic Solutions, Inc Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: - **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - ** Work setting**: - Consulting firm - ** Tasks**: - Respond to users experiencing difficulties with...

  • User Support Technician

    2 months ago

    Burnaby, Canada Omni Logic Solutions, Inc Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years **Work setting**: - Consulting firm **Tasks**: - Respond to users experiencing difficulties with computer - Consult...

  • IT Support Technician

    6 months ago

    Burnaby, Canada Alexander College Full time

    **TITLE: IT Support Technician** **POSITION OVERVIEW**: We are looking for a full-time, permanent IT Support Technician who will be responsible for general oversight of the regular day to day functioning of IT services at one or more of the College’s campuses. The Technician is therefore the main point of contact for many employees’ IT needs on an...

  • End User Support Specialist

    6 months ago

    Burnaby, Canada Happy Planet Foods Inc Full time

    **ROLE**:End-User Support Specialist **REPORTS TO**:IT Operations Manager **LOCATION**: Burnaby We are looking for an **End User Support Specialist **to join our IT Team! Our End User Support Specialist is responsible for all technology aspects at the end-user level, including laptops, mobile devices, printers, office, and business systems, end-user...

  • Telecom Support Technician

    6 months ago

    Burnaby, Canada Simon Fraser University Full time

    Union/Affiliation: **C.U.P.E. Local 3338** - Pay range: **$26.77 hourly plus 9% in lieu of benefits** - SFU Department Descr: **IT Services - Telephone Services** - Position Grade: **8** - # of openings: **1** - Biweekly Hours: **70** **Who We Are** Phones team within Infrastructure Services, a unit of SFU IT Services responsible for providing and...

  • User support technician

    4 weeks ago

    Burnaby, Canada Omni Logic Solutions, Inc] Full time

    Overview Languages English Education Experience On site Work must be completed at the physical location. There is no option to work remotely. Work setting Responsibilities Tasks Additional information Work conditions and physical capabilities Personal suitability ...

  • Help Desk Support Technician

    6 months ago

    Burnaby, Canada SUMMIT TOOLS Full time

    Position Title**:HELP DESK SUPPORT TECHNICIAN** Job Type**:FULL-TIME, PERMANENT** Location**:BURNABY** Compensation**:$22 - $24 per hour based on experience** **SUMMIT TOOLS** We are a proud Canadian company in operation since 1993. We are well established leader in Power Tools, Power Tools Accessories, Hand Tools and other categories. We have 4 store...

  • Technical Support Specialist

    3 weeks ago

    Burnaby, British Columbia, Canada Omni Logic Solutions, Inc Full time

    Job OverviewOmni Logic Solutions, Inc is seeking a Technical Support Specialist - End User Computing to join our team. This role will provide technical assistance and support to end users in a fast-paced environment.Salary InformationThe estimated salary for this position is $60,000 - $80,000 per year, depending on experience.Job DescriptionWe are looking...

  • Technical Support Specialist

    3 weeks ago

    Burnaby, British Columbia, Canada Xorosoft Full time

    Xorosoft is a technology-driven organization, and as a user support technician, you will play a critical role in ensuring the smooth operation of our systems.Job DescriptionWe are seeking a highly skilled technical support specialist to join our team. In this role, you will be responsible for providing top-notch support to our users, helping them overcome...

  • IT Helpdesk Technician

    2 months ago

    Burnaby, Canada Paladin Security Full time

    IT Helpdesk Technician Our **IT Helpdesk Technician (Tier 1)** will provide operational and technical support to Paladin teams across North America. In this role, you will maintain, monitor, and support current and new desktop / laptop deployment and perform periodic system audits to assure compliance and availability. You will also be working with remote...