cloud service management specialist
2 months ago
- Education: College/CEGEP
- Experience: Experience an asset
- or equivalent experienceTasks
- Confer with clients to identify requirements
- Document technical requirements to ensure that products, processes and solutions meet business requirements
- Prepare cost-benefit and return-on-investment analyses to support system implementation
- Design, develop and implement information systems business solutions
- Provide advice on information systems strategy, policy, management and service delivery
- Assess physical and technical security risks to data, software and hardware
- Develop policies, procedures and contingency plans to minimize the effects of security breaches
- Develop and implement policies and procedures throughout the software development life cycle
- Conduct reviews to assess quality assurance practices, software products and information systems
- Resolve conflict situations
- Usability testing
- Consult with clients after sale to provide ongoing supportArea of work experience
- Information technology (IT) service deliveryWork conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detailPersonal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team playerGreen job
- Involves duties and responsibilities that lead to positive environmental outcomesHealth benefits
- Health care plan
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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