user support technician
1 month ago
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
- Computer science
- or equivalent experienceComputer and technology knowledge
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Extranet
- Intranet
- Internet
- Servers
- Desktop applications
- Enterprise Applications Integration (EAI)
- File management software
- Security software
- Multimedia software
- Word processing software
- Presentation software
- Mail server software
- Communication software
- Image editing software
- Project management software
- HTML editing software
- Website creation and management software
- Business diagram software
- Computer-aided design (CAD)
- Quick Books
- MS Active Directory
- MS Office
- MS Windows
- SQL
- SharePoint
- Spreadsheet
- TCP/IP
- Wireless networks
- WordPress
- Enterprise resource planning (ERP) softwareArea of work experience
- Quality assurance or controlSpecialization or experience
- Specialized environmental skills and knowledgeArea of specialization
- Project managementSecurity and safety
- BondableTransportation/travel information
- Willing to travelWork conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Ability to distinguish between colours
- Sitting
- Bending, crouching, kneelingPersonal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- HonestyScreening questions
- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
- What is your current field of study?Workplace information
- HybridHealth benefits
- Dental plan
- Health care plan
- Vision care benefitsOther benefits
- Free parking available
- Team building opportunitiesSupport for newcomers and refugees
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Does not require Canadian work experienceSupport for Indigenous people
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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