user support technician

1 month ago


Delta, Canada Advance Machines Ltd. Full time
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 2 years to less than 3 years
  • Computer science
  • or equivalent experienceComputer and technology knowledge
  • Device drivers
  • Networking software
  • Networking hardware
  • Networking security
  • Extranet
  • Intranet
  • Internet
  • Servers
  • Desktop applications
  • Enterprise Applications Integration (EAI)
  • File management software
  • Security software
  • Multimedia software
  • Word processing software
  • Presentation software
  • Mail server software
  • Communication software
  • Image editing software
  • Project management software
  • HTML editing software
  • Website creation and management software
  • Business diagram software
  • Computer-aided design (CAD)
  • Quick Books
  • MS Active Directory
  • MS Office
  • MS Windows
  • SQL
  • SharePoint
  • Spreadsheet
  • TCP/IP
  • Wireless networks
  • WordPress
  • Enterprise resource planning (ERP) softwareArea of work experience
  • Quality assurance or controlSpecialization or experience
  • Specialized environmental skills and knowledgeArea of specialization
  • Project managementSecurity and safety
  • BondableTransportation/travel information
  • Willing to travelWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Ability to distinguish between colours
  • Sitting
  • Bending, crouching, kneelingPersonal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • HonestyScreening questions
  • Are you available for shift or on-call work?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?
  • What is the highest level of study you have completed?
  • What is your current field of study?Workplace information
  • HybridHealth benefits
  • Dental plan
  • Health care plan
  • Vision care benefitsOther benefits
  • Free parking available
  • Team building opportunitiesSupport for newcomers and refugees
  • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
  • Does not require Canadian work experienceSupport for Indigenous people
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations Supports for visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities


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