hotel front desk clerk
3 months ago
- Education: Secondary (high) school graduation certificate
- Experience: Experience an assetWork setting
- Hotel, motel, resortTasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer servicePersonal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- ReliabilitySupport for newcomers and refugees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths
- Provides awareness training to employees to create a welcoming work environment for youthSupport for Indigenous people
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
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