hotel clerk supervisor
3 months ago
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 yearsTasks
- Assist clients/guests with special needs
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Exchange foreign currency
- Balance cash and complete balance sheets, cash reports and related forms
- Answer telephone and relay telephone calls and messages
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
- Contact customers to deliver requested wakeup calls
- Provide customer service
- Maintain an inventory of vacancies, reservations and room assignmentsSupervision
- 3-4 peopleGovernment programs
- Recognized employerSupport for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities Support for newcomers and refugees
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Support for youths
- Provides awareness training to employees to create a welcoming work environment for youthSupport for Veterans
- Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.) Support for Indigenous people
- Facilitates access to Elders who can offer support and guidance to Indigenous workers Support for mature workers
- Applies hiring policies that discourage age discrimination Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
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