hotel front desk clerk

6 months ago


Banff, Canada Banff International Hostel Full time
  • Education:
  • Expérience: Education
  • Secondary (high) school graduation certificateTasks
  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Contact customers to deliver requested wakeup calls
  • Provide customer serviceWork conditions and physical capabilities
  • Attention to detail
  • Standing for extended periodsPersonal suitability
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • OrganizedExperience
  • 1 year to less than 2 years
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 40 hours per week

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