Network Administrator II

1 week ago

Québec City, Canada Equest Full time
Your Moneris Career - The Opportunity
We are looking for a Network Administrator to join our team and play a crucial role in managing, administering, and maintaining our Network Infrastructure. This includes overseeing network devices, associated software, local and wide area network connections, and communication links to ensure Moneris has a scalable, reliable, and efficient infrastructure, both on-premises and in the cloud, that supports its business operations

Location: You will be based in our Montréal office and will work in a Hybrid model.

Reporting Relationship: You will report to the Manager, Network Infrastructure.

Your Moneris Career - What you'll do
  • Provide support, in an automated way when possible, to all Network services offerings.
  • Deploy and manage robust network infrastructure and services (e.g. routers, switches, firewalls, load balancer, VPN, and QoS)
  • Lead platform currency, capacity planning, and the reporting of defined Service level agreements
  • Participate in projects, design, implementation, installation, and configuration of Network Infrastructure systems.
  • Accountable for identified service ownership offerings. Including the ownership of the service support queue and operational documentation.
  • Work with the InfoSec team to ensure that network components follow industry standards and best practice.
  • Responsible for the escalations occurring in daily operations, including business-as-usual service and change requests, incident investigation, remediation, troubleshooting, and monitoring of network services, local and wide area network connections, and Datacenter.
  • Rotational on-call is required to support 24/7 important and production systems.
  • In partnership with Infrastructure and Development teams, leads/participates in building the supporting networks for core in-house develop gateways, transaction and payment processing systems.
  • Support and develop technical standards and processes related to the network for the service offerings.
Your Moneris Career - What you bring
  • Bachelor's degree required, or equivalent work experience.
  • Minimum 4 years of experience working with network infrastructure administration, design, and management.
  • Experience in network switching and routing, firewall, intrusion detection and prevention systems.
  • Proficient in network administration, implementation, monitoring, support, and automation
  • Proficient in leading projects or project steps and communicating progress/approach with technical/non-technical peers/clients and leaders.
  • Proficiency in payment systems and the merchant acquiring business.
Your Moneris Career - What you get
  • Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA)
  • RRSP matching & defined contribution pension plan
  • Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program
  • Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture
  • A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter
  • Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days)

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

L'opportunité - Votre carrière à Moneris
Nous sommes à la recherche d'un administrateur réseau pour rejoindre notre équipe. Vous jouerez un rôle crucial dans la gestion, l'administration et la maintenance de nos services d'infrastructure réseau. Cela comprend la supervision des dispositifs de réseau, des logiciels associés, des connexions de réseau local et étendu, et des liens de communication pour s'assurer que Moneris dispose d'une infrastructure robuste, évolutive, fiable et efficace, autant pour nos installations physiques qu'infonuagiques, afin de soutenir ses activités commerciales.

Emplacement: Vous travaillerez à partir de notre bureau de Montréal dans un mode de travail hybride.

Lien hiérarchique: Vous relèverez du Gestionnaire de l'infrastructure du réseau.

Vos responsabilités - Votre carrière à Moneris
  • Fournir un soutien, de manière automatisée si possible, à toutes les offres de services de réseau.
  • Déployer et gérer une infrastructure et des services de réseau robustes (par exemple, routeurs, commutateurs, pare-feu, équilibreur de charge, VPN et QoS).
  • Diriger la mise à jour de la plateforme, la planification de la capacité et la production de rapports sur les accords de niveau de service définis.
  • Participer aux projets, à la conception, à la mise en œuvre, à l'installation et à la configuration des systèmes d'infrastructure de réseau.
  • Responsable des offres de services identifiées. Y compris la gestion de la file d'attente du service d'assistance et de la documentation opérationnelle.
  • Travailler en étroite collaboration avec l'équipe InfoSec pour s'assurer que les composants du réseau respectent les normes de l'industrie et les meilleures pratiques.
  • Il est responsable des remontées d'informations survenant dans le cadre des opérations quotidiennes, y compris les demandes de service et de changement, les enquêtes sur les incidents, les mesures correctives, le dépannage et la surveillance des services de réseau, des connexions aux réseaux locaux et étendus et du centre de données.
  • Offrir un support sur appel à tour de rôle sont nécessaires pour soutenir les systèmes importants et de production 24 heures sur 24 et 7 jours sur 7.
  • En partenariat avec les équipes d'infrastructure et de développement, il dirige/participe à la mise en place des réseaux de soutien pour les principales passerelles de développement internes, les systèmes de traitement des transactions et des paiements.
  • Soutenir et développer des normes et des processus techniques liés au réseau pour les offres de services.
Votre profil - Votre carrière à Moneris
  • Baccalauréat requis ou expérience professionnelle équivalente.
  • Au moins 4 ans d'expérience dans l'administration, la conception et la gestion d'infrastructure réseau.
  • Expérience en matière de commutation et routage de réseau, pare-feu, systèmes de détection et de prévention des intrusions.
  • Compétences en matière de réseaux, de conception, d'administration, de mise en œuvre, de surveillance, d'assistance et d'automatisation.
  • Maîtrise de la conduite de projets ou d'étapes de projets et de la communication des progrès/approches avec des pairs/clients et des responsables techniques et non techniques.
  • Maîtrise des systèmes de paiement et de l'activité d'acquisition des commerçants.
Vos avantages - Votre carrière à Moneris
  • Programme de rémunération globale complet, incluant des primes, des avantages flexibles à partir du premier jour de travail et un CSS (Compte Soins de santé) ou un CDP (Compte de dépenses personnel), au choix
  • REER avec contribution de l'employeur et régime de retraite à cotisations déterminées
  • Programmes et ressources d'apprentissage et de perfectionnement, y compris un accès gratuit illimité à Coursera et programme d'aide à la formation
  • Approche globale de votre bien-être, avec un programme d'aide aux employé(e)s pour vous et votre famille, accès à des soins médicaux virtuels en tout temps, événements de bien-être et culture de soutien au travail
  • Environnement de travail accordant de l'importance à la diversité, à l'équité et à l'inclusion (DEI) par l'entremise de groupes d'inclusion des employé(e)s (GIE), de mentorat, de formations et d'ateliers liés à la DEI, d'événements informatifs, ainsi que de plusieurs ressources internes telles qu'un site Web et une infolettre sur la DEI
  • Fermeture des bureaux pendant les Fêtes et congés personnels payés à l'échelle de l'entreprise (y compris les journées religieuses, personnelles et de bénévolat)

Pour en savoir plus sur les avantages sociaux dont vous bénéficiez en tant qu'employé(e) de Moneris, rendez-vous sur Moneris.com/carriere

#LI-Hybrid

#TECH-IND

Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.

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