customer service manager
4 months ago
- Work Term: Permanent
- Work Language: French
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 3 years to less than 5 yearsWork site environment
- Heavy equipmentWork setting
- Oil and gas industry
- Repair
- Mining IndustryTasks
- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Plan budgets and monitor revenues and expenses
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Conduct performance reviews
- Train or arrange for training
- Monitor quality and production levels
- Establish and maintain contact with suppliersWork conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlinesPersonal suitability
- Adaptability
- Analytical
- Efficiency
- Goal-oriented
- Proactive
- Time management
- Client focus
- Team player
- Ability to multitaskHealth benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefitsFinancial benefits
- Pension planSupport for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilitiesSupport for newcomers and refugees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths
- Provides awareness training to employees to create a welcoming work environment for youthSupport for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans Support for Indigenous people
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers
- Provides staff with awareness training to create a welcoming work environment for mature workers Supports for visible minorities
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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