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Account Manager

4 months ago

Toronto, Ontario, Canada Apollo Health And Beauty Care Full time

Apollo Health & Beauty Care (Apollo) is a premium developer of private label and control label health & beauty care products and leverages unique expertise and experience in developing national brand-equivalent products designed to compete equivalently with the most popular national brands. The largest private label and control label personal care manufacturer in Canada, Apollo has formidable penetration and distribution in the North American marketplace and also services customers throughout Central and South Asia, Mexico, Europe and Asia. Building on our core values of Excellence and Commitment, Apollo has established itself as a market leader that attracts the industry's top talent. We are currently searching for an energetic, motivated Account Manager to join our Team


POSITION SCOPE:
The Account Manager is responsible for taking ownership and managing all aspects of account success, managing inside sales responsibilities and facilitating new business launches and packaging transitions.

RESPONSIBILITIES & DUTIES:
  • Manage and minimize client owned inventory with the Planning and Production departments by creating and/or reviewing forecasts, updating forecasts and communicating same with customer Create any new presentations and arrange for sample products for meetings
  • Liaise between specific clients and internal staff at Apollo as required
  • Address, respond and follow up with Client inquiries relative to any aspect of the product lifecycle.
  • Problem solves client issues, and cover off portfolios of other Account Managers during vacations or other absences.
  • Travel locally as required.
  • Address, respond and follow up with client inquiries regarding pre-development, first runs, artwork/sample status, shipments to the Sales team so they may communicate in a timely manner
  • Maximize the sales of current SKUs and ensure in-stock levels are maintained at maximum levels at all times
  • Manage all liabilities of all finished goods and components ensuring that strategies are developed to minimize any liabilities, including taking action in response to slow-moving product developing strategies to rejuvenate sales
  • Research and accurately communicate category retail bid renewals to internal staff to ensure appropriate preparation has taken place
  • Explore all areas of cross selling within currently existing formulation and packaging
  • Log data and perform transactions within the Companys ERP system
  • Perform other duties as assigned
JOB SPECIFICATIONS:
KNOWLEDGE/EDUCATION/EXPERIENCE:
  • 5 years experience with account management or similar customer service role;
  • prior experience and familiarity with national retailers that make up Apollos clients and customers is necessary;
  • experience with vendor portals hosted by national retailers an asset;
  • post-secondary education (College Diploma or University Degree) in an applicable field preferred;
  • Advanced computer skills in Excel (Excel Query an asset)
  • Fluent in English (read / write)
APOLLO Health & Beauty Care will ensure accommodations in consultation with candidates during all stages of the recruitment process.


The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties outlined on this job description may not be all-inclusive, and can be modified at any time if requested by management. Apollo is committed to providing accommodations for people with disabilities in all parts of the hiring process. Apollo will work with applicants to meet accommodation needs that are made known in advance.


We thank all applicants for their interest, however, only those meeting the minimum qualifications will be interviewed.