Sales Assistant

1 week ago

Toronto, Ontario, Canada MillerKnoll Full time

As a Sales Assistant, you will provide exceptional customer service, assist with sales support, and contribute to the success of the interior design industry.

About Design Within Reach:

Design Within Reach is a leading manufacturer of high-quality, built-to-last furnishings. Our purpose is to design for the good of humankind, creating pieces that move with you and are meant to be enjoyed over a lifetime.

About the Opportunity:

This role offers exposure to various aspects of sales, operations, inventory management, interior design, and retail visuals. You will work closely with the Studio Assistant Manager and have opportunities to develop your skills and knowledge in these areas.

Key Responsibilities:

  • Assist with sales support and post-sale follow-up, including processing requests, placing orders, resolving delivery issues, and completing special orders.
  • Assist Account Executives with providing excellent client services and work with the Regional Visual Manager to maintain studio appearance and comply with visual merchandising standards.
  • Maintain and assist in ordering inventory for all Studio marketing collateral, seasonal promotional items, office supplies, swatch samples, and update vendor and pricing information.
  • Attend Studio meetings, product training, and utilize the Design Within Reach website and catalog to increase product and design knowledge.
  • Demonstrate excellent verbal and written communication skills when responding to clients via phone, email, or in person.

Requirements:

  • Background in retail sales or customer success preferred.
  • Proficiency with Mac OS, MS Office software, and web navigation.
  • Exposure to 3-D rendering programs, Salesforce, and/or POS operations preferred.
  • Ability to lift up to 20 pounds and regularly move items.

About Our Team:

Design Within Reach is an equal opportunity employer, committed to diversity and inclusion. We welcome applicants from all backgrounds and abilities.

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