Administrative Clerk/receptionist

7 days ago

Brampton, Ontario, Canada Ombudsman Ontario Full time

Are you an individual with a track record of providing quality customer service? Consider this opportunity to join the team at the Roy McMurtry Youth Centre where you will provide administrative and clerical support to the facility.


The Roy McMurtry Youth Centre is a 24/7 youth justice facility providing rehabilitation-focused care to a diverse group of young offenders.

Our facility and dedicate staff empower youth offenders to rebuild their lives through personalized support, guidance, and opportunities for growth and rehabilitation.

Working at our facility offers professionals the chance to make a meaningful impact in a collaborative and supportive environment, contributing to the positive reintegration of youth into society while promoting personal and professional fulfillment.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.


We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.


Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.


We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code.

Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?You will:

  • provide prompt reception and administrative support
  • provide routine information in response to general enquiries
  • verify the identification and security clearance of visitors
  • track supplies to ensure adequate stock levels
  • provide word processing, filing, mail and copy services
How do I qualify?MandatoryYou must possess [oral and written] French language skills at the [advanced] level. Your proficiency level will be confirmed before hire.

Office Administration and Organizational Skills

  • you have understanding of standard office practices and procedures to perform a range of clerical duties
  • you have demonstrated initiative, judgment and discretion
  • you have the ability to understand youth facility operations, organizational structure and programs
  • you have organizational skills to handle a large volume of calls and prioritize competing tasks
  • you have the ability to pay attention to detail and ensure accuracy
Communication Skills

  • you have verbal communication skills to respond to both internal and external calls
  • you have interpersonal skills to ensure prompt and courteous reception services
  • you can maintain a high degree of tact and diplomacy when responding to inquiries
Knowledge of Computers and Equipment

  • you are proficient with computer software such as Microsoft Word, Excel and Outlook
  • you have working knowledge of office equipment such as landline phone system, photocopier, laminator, fax machine, postage machine

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