Commercial Account Manager

4 days ago

Woodbridge, Ontario, Canada BrokerLink Insurance Full time

Commercial Account Manager role in Southern Ontario Region, requiring 2-5 years' experience in an office environment, with a focus on customer service and commercial insurance expertise.

We're looking for a Commercial Account Manager to join our team in Southern Ontario Region. As a key member of our team, you will be responsible for providing exceptional customer service, processing commercial insurance paperwork, and communicating with insurance companies.

**Key Responsibilities:**

  • Control the flow of walk-in customers and callers
  • Provide assistance to the Commercial Insurance Account Executive
  • Provide customers with prompt service by providing advice, help customers understand insurance, discuss customer concerns
  • Receive and process all incoming commercial paperwork
  • Assist with quotes to customers, review existing coverage, and update customer file information
  • Prepare documentation for insurers, complete applications for new clients, issue insurance certificates
  • Process endorsements, invoices, and follow up on payments
  • Communicate with insurance companies, negotiate with underwriters on customers' behalf, negotiate renewal of terms, follow up with adjusters on claims status
  • Source and obtain additional information requested by the underwriter and complete applications

**Requirements:**

  • High School and/or Post-Secondary Education
  • 2-5 years' experience in an office environment
  • Commercial insurance experience an asset
  • RIBO License an asset
  • Exposure to Epic is an asset
  • Previous sales experience is an asset;
  • Demonstrated ability to handle multiple priorities successfully;
  • Strong analytical and organizational skills;
  • Excellent verbal and written communication skills

**What We Offer:**

  • Flexible health and dental insurance benefits package
  • Personal spending amount to invest in your healthy lifestyle
  • RRSP - Registered Retirement Savings Plan with company matching
  • ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
  • 'Dress for your day', dress according to your daily schedule
  • Competitive compensation package with bonus aspect
  • Employee discount program, including Apple, Bell, Rogers and more
  • Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year
  • Working for an employer who is regularly recognized as one of Canada's best employers

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength. We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

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