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Maintenance Manager
4 months ago
Manage preventative maintenance, repairs (regular or urgent) for Hotel Residence
Inn Laval
Prepare, execute and schedule preventative maintenance and site
inspections as they relate to maintenance and repairs
Respond and attend to guest repair requests and document the process through
GXP Marriot mobile app (and any other hotel tool or application) and as
assigned by the Front Office Supervisor and Management
Communicate with guests/customers to resolve maintenance issues
Perform preventive maintenance on hotel suites, kitchens and mechanical
room equipment, including cleaning and lubrication
Visually inspect tools, equipment and machinery
Carry equipment (e.g., tools, radio, phone)
Identify, locate, and operate all shut-off valves for equipment and all
utility shut-offs for buildings
Upkeep all Maintenance inventory and requisition parts and supplies, as
needed
Communicate each day's activities and problems that occur to the other
shifts using approved communication programs and standards
Display basic knowledge or ability to acquire knowledge in the following
categories: air conditioning and refrigeration, electrical, mechanical,
plumbing, pneumatic/electronic systems and controls, carpentry and finish
skills, kitchen equipment, vehicles, energy conservation, and/or general
building
Perform all surface preparation, painting, minor drywall and wood trim
repair, light bulb and A/C filter replacement and the complete and thorough
cleanup of the painting or repair area
Test, troubleshoot and perform basic repair on all types of equipment,
plumbing (e.g., plunge toilets and unclog drains), electrical components
including lamps, cosmetic items, extension cords, vacuum cleaners, internet
devices, replace electrical switches and outlets, and other guestroom items
Program TV's and perform general housekeeping and engineering-related
inventory duties
Perform repairs on interior and exterior landscaping as well as external
landscaping sprinklers
Move, lift, carry, push, pull, and place objects weighing less than or
equal to 50 pounds without assistance and heavier lifting or movement tasks
with assistance. Move up and down stairs, service ramps, and/or ladders. Reach
overhead and below the knees, including bending, twisting, pulling, and
stooping.
Oversee Maintenance of the building and provide photos, updates and
regular communication to Management and Head Office
Obtain annual supplier contracts and schedule visits (i.e. boiler room
maintenance, elevator maintenance, pest control, window cleaning, landscaping,
snow removal etc.) for review and comparison to be shared with General Manager
for approval
Maintain relationships with all existing hotel maintenance and repair
suppliers and build upon new supplier relationships
Assign maintenance and preventative tasks to part-time and/or weekend
Maintenance personnel and follow progress of any assignments
Essential
job functions:
- Complete all Marriott
required brand Trainings in a timely manner. - Perform regular
inspection tours of the establishment in order to identify possible
problems and determine the maintenance and repair tasks to be carried out
as a priority. - Flexibility in your
role as the role will require update and revision from time to time. - Carry out the necessary
repairs in an adequate and timely manner, so as to limit the negative
impact on customers. - When one cannot carry
out a repair by themselves, take the necessary measures to obtain quotes
and ensure the repairs are done in a timely, affordable and efficient
manner. - Notify the director of
any significant problem requiring intervention and propose an action plan. - Supervise the work of
the technical maintenance team member(s). - Train technical
maintenance staff. - Ensure a rapid response
and diligent follow-up of requests for intervention made by customers and the
establishment. - Execute the preventive
maintenance tasks as required. - Apply the rules in
force in terms of health and safety at work. - Collaborate with
establishment management to optimize the customer experience.
Minimum of 3 years of
experience in a similar position
Bilingual in French and
English
Computer skills, MS Office
(Word, Excel, Outlook)
Able to work under pressure,
make decisions and handle problems effectively
Local travel to
complete any local purchases, pick-ups etc. as required
The Maintenance Manager
requires a valid driver's licence
Computer skills
required to perform and document all processes and procedures, prepare
purchase orders, request approvals, maintain supplier relations, emails
and any logs in excel for documentation
May occasionally be
called to work on weekends or evenings for any urgent matters and/or to
replace a team member as required
Technology savvy for
the maintenance and repair of on-site technical equipment and to
communicate via required technological applications and programs
The Maintenance Manager
must demonstrate punctuality, reliability and responsibility in this role
OUR CORE VALUES
Palm Holdings is a family organization and we treat our team mates with the same love, care and respect as those in our family. We do this by ensuring guests, and team mates feel valued, special and recognized. Our company's culture is based on our core values. As a Company we are committed to behaving with Authenticity, and encouraging Boldness as a United family. These core values together create our family environment both for us as a team, and for the guests who we host in their "home away from home".
The Palm Holdings Charitable Foundation donates 100% of proceeds to causes that impact the lives of the underprivileged. With a focus on helping those that are affected by causes related to health care, housing, research, and education.
