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Department Head

1 month ago

Alliston, Ontario, Canada Walmart Canada Full time
Job Summary

We are seeking a highly skilled Department Head - General Merchandise to join our team at Walmart Canada. As a key member of our sales floor team, you will be responsible for coordinating the activities of associates to complete assigned handheld terminal activities, ensuring a zoned and stocked salesfloor, and offering assistance to meet the customer's shopping needs.

Key Responsibilities
  • Provide excellent customer service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
  • Delegate, assist and follow-up on the completion of Customer Availability Process tasks - Section Work, Capping bins, Stocking picks.
  • Delegate, assist and follow-up on the completion of price changes and feature sets.
  • Delegate, assist and follow-up on modular completion in assigned area.
  • Delegate and support with coverage in required areas on the salesfloor as needed, support with recovery and zoning activities.
  • Contribute to a safe, clean and hazard-free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
  • Ensure associate breaks are taken in accordance with coverage.
  • Train, coach and offer feedback to associates.
Requirements

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.