DevOps Team Lead

2 weeks ago

Toronto, Ontario, Canada Luxoft Full time
Senior IT Operations Manager Senior IT Operations Manager

Join our team as a Senior IT Operations Manager and contribute to the success of our organization as a professional investment management company. We are a respected and fastest growing institutional investor in the world, globally investing funds to ensure long-term sustainability.

About the Role

This is a unique opportunity to lead and mentor a distributed, multidisciplinary team to manage both operational support and DevOps functions, ensuring alignment with organizational goals. You will drive and adjust team objectives to meet OKRs, proactively monitor and enhance CI/CD pipelines, and collaborate with clients and stakeholders to identify effective infrastructure solutions.

Key Responsibilities
  • Team Leadership:
    • Lead and mentor a distributed, multidisciplinary team to manage both operational support and DevOps functions.
    • Drive and adjust team objectives to meet OKRs, ensuring continuous improvement and meeting business needs.
  • CI/CD Pipeline Management:
    • Proactively monitor and enhance CI/CD pipelines, addressing potential issues, and implementing optimizations for improved performance and efficiency.
  • Collaboration and Communication:
    • Collaborate with clients and stakeholders to identify the most effective infrastructure solutions and recommend tools that align with specific business objectives and technological requirements.
    • Foster close collaboration with development, testing, and QA teams to ensure seamless integration and deployment cycles.
  • ITIL Processes:
    • Follow and uphold ITIL processes such as incident, change, and problem management, ensuring strict adherence to service management standards.
  • Disaster Recovery and Business Continuity:
    • Oversee disaster recovery and business continuity planning to ensure infrastructure resilience and minimize downtime.
  • Professional Development:
    • Stay updated on emerging technologies and industry trends, bringing innovative solutions to improve operational efficiency and team performance.
Requirements

To be successful in this role, you will need to have:

  • Soft Skills:
    • Proven experience in team and vendor management, leading teams of 4+ members for at least 2 years.
    • Exceptional communication and facilitation skills, with the ability to clearly convey complex technical concepts to non-technical stakeholders.
    • Strong initiative and proactive problem-solving skills, with a mindset focused on identifying issues before they arise.
    • Experience working in large-scale enterprise environments, preferably within the capital markets or investment banking sectors.
    • Solid understanding and hands-on experience with ITIL processes, particularly in incident, change, and problem management.
  • Hard Skills:
    • Extensive experience with Linux systems administration and troubleshooting in production environments.
    • Proficiency with AWS cloud infrastructure, including best practices for cloud security, scalability, and automation.
    • Extensive hands-on experience with DevSecOps and GitOps methodologies, integrating security practices into the CI/CD pipelines.
    • Expertise with HashiCorp tools such as Terraform and Vault.
    • Strong experience with GitHub, including GitHub Actions.
    • Proficiency with containerization technologies, including Docker and Kubernetes.
    • Excellent troubleshooting skills for identifying and resolving system, network, and application-level issues.
    • Strong understanding of networking concepts.
    • Familiarity with security gates and QA tools, ensuring secure software development lifecycles (SDLC).
    • Comprehensive knowledge of security practices, including SSL/TLS, encryption techniques, and certificate management.
    • Scripting and automation expertise, particularly in Python and Bash, with a solid understanding of API integrations for system automation.
Nice to Have

The following skills are not required but would be beneficial:

  • Message brokers: IBM MQ or similar
  • Monitoring: Zabbix, Elastic
  • Security: jFrog Xray or similar, SonarQube, Qualys
  • ETL tools
  • Ansible
  • ArgoCD, including Rollouts
  • Artifactory
  • Powershell
  • Microsoft domain / ActiveDirectory, Windows administration
  • UrbanCode Deploy

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