Funeral Service Coordinator

2 weeks ago


Keswick, Ontario, Canada Park Lawn Corporation Full time
About This Role

We are seeking a highly skilled and compassionate individual to join our team as a Funeral Service Coordinator at Park Lawn Corporation. As a key member of our staff, you will play a vital role in ensuring that our clients receive exceptional service and support during their time of need.

Key Responsibilities
  • Client Interaction: Provide personalized attention and support to client families, ensuring their needs are met and exceeded.
  • Funeral Service Coordination: Assist in the planning and execution of funeral services, including coordinating with vendors, managing logistics, and ensuring seamless execution.
  • Communication: Develop and maintain strong relationships with clients, families, and internal stakeholders through effective communication and empathy.
  • Team Collaboration: Work closely with our team to ensure seamless execution of funeral services, including coordination with funeral directors, staff, and vendors.
  • Administrative Tasks: Manage administrative tasks, including data entry, record-keeping, and reporting, to ensure accurate and timely completion.
Requirements
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Experience: 1-2 years of experience in a customer-facing role, preferably in the funeral industry.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups; strong organizational and time management skills; ability to multitask and prioritize tasks; and a high level of emotional intelligence and empathy.
  • Certifications: Valid driver's license and ability to lift up to 30 pounds; ability to work in a fast-paced environment and adapt to changing situations.
What We Offer
  • Competitive Compensation: Competitive salary and benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.
  • Professional Development: Opportunities for professional growth and development, including training and education programs, to help you advance in your career.
  • Collaborative Work Environment: A supportive and collaborative work environment that values teamwork, open communication, and mutual respect.

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