Optometric Assistant

7 days ago

Concord, Ontario, Canada LMC Healthcare Full time

Optometric Assistant sought for full-time position at LMC Healthcare's Vaughan, London, Bayview, and Scarborough locations.

LMC Healthcare is Canada's largest specialist care provider in diabetes & endocrinology, transforming diabetes care by making it more accessible, comprehensive, and patient-centric.

As an Optometric Assistant, you will work with a team of highly qualified professionals, including 60+ Endocrinologists, to provide exceptional patient care.

Responsibilities:
  • Greet patients in person, by phone, or online
  • Book and schedule appointments
  • Mark recalls and cold calls to book appointments
  • Pretest patients and perform auxiliary tests
  • Explain procedures and costs to patients
  • Check-in and check out patients in the clinic
  • Facilitate patient referrals to other healthcare professionals
  • Assist with ordering contact lenses
  • Ensure the office is billed properly for orders and credits
Requirements:
  • High School or College Graduate
  • Excellent verbal and communication skills
  • Strong interpersonal skills, friendly and caring, outgoing personality
  • Customer service experience is essential
  • Confidence in cold calling
  • Proficient with computers and Excel spreadsheets
  • Able to follow directions and take personal responsibility
  • Strong time management and organizational skills
  • Ability to work independently and in a team
  • Passion for learning and dealing with people
  • Able to follow through on tasks with attention to detail
  • Able to multitask

LMC Healthcare is committed to ensuring accessible services and communications to individuals with disabilities.

We thank all candidates, however, only those selected for an interview will be contacted.

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