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Food Service Supervisor

4 months ago


Vancouver, British Columbia, Canada Compass Group Full time

Start Date: April 8, 2024
Status: Full-time
Schedule: Monday-Friday from 7:00 am - 3:30 pm and 11:00 am - 8:00 pm. Flexible hours required from 7 am to 8 pm, including some weekends.
Wage: $16.75/hour plus shift premium
Location: 100 West 49th Avenue, Langara College, Vancouver

Key Requirements:
- Minimum 2 years of supervisory experience, specifically in Tim Hortons management.
- Proficiency in Inventory, Ordering, Food and Labor costing, scheduling.
- Skilled in Monitoring and Maintaining Production levels, Quick Service Software, and Excel.
- Familiarity with Food Safety, HACCP, Health and Safety standards, Marketing, and Promotions.

You may not recognize our brand, but you certainly know our presence. Compass Group Canada contributes to a global foodservice and support services organization ranked as the 6th largest employer worldwide, with over 625,000 staff members.

From educational institutions and medical facilities to corporate offices and recreational venues, we operate across diverse settings, including remote locations and military compounds. Our reach extends across major urban centers, remote workstations, and everything in between, spanning Canada and 50+ other nations where you can thrive and advance. Be a part of our team now to navigate your career trajectory upwards.

Envision crafting a space where tomorrow's innovators, visionaries, and pioneers converge. Join us in enabling others to absorb knowledge, expand horizons, and unveil potential. Through our efforts, students and faculty share more than just a meal. That's why this role transcends beyond mere employment.

Why Choose Chartwells? As a member of Compass Group Canada, a leading provider of foodservice and support services, we cater to Generation Z on college campuses and upcoming K-12 cohorts. Our dining solutions are tailored to meet the unique requirements of today's students. Embrace our dedication to offering sustainable, wholesome eating choices.

Job Summary

Collaborate with the Manager on duty to oversee associates in the food service sector, ensuring exceptional customer service and operational excellence.

Main Responsibilities:

  • Support Shift Managers in managing multiple food service units.
  • Supervise menu item production, oversee cash assessments, handle staff scheduling, recruitment, and training.
  • Aid the Shift Manager in addressing labor relations matters, prepare weekly reports on inventories, sales, labor, and food costs.
  • Interact positively with café patrons, promptly resolving any concerns they may have.
  • Ensure strict adherence to Compass' Quality Assurance, Health and Safety Program, as well as WHMIS regulations.
  • Conduct regular workplace inspections, provide WHMIS training for all staff, and report any incidents to headquarters promptly.
  • Guarantee compliance with Hazard Analysis and Critical Control Point (HACCP) guidelines during food preparation.

Qualifications

Think you've got what it takes to be our Food Service Supervisors? We seek top-tier talent for this position. Here's how we'll recognize your potential for success in this role.

  • Minimum two years of robust operational management experience in the food industry.
  • FoodSafe Level 1 Certification.
  • Thorough understanding of health and safety protocols.
  • Knowledge of food service catering.
  • Strong leadership skills with the ability to motivate and guide a team.
  • Experience in employee relations within a unionized setting is advantageous.
  • Outstanding customer service and communication skills (both written and verbal).
  • Familiarity with Microsoft Office.

Compass Group Canada is dedicated to fostering a diverse workforce that reflects the communities we serve. We encourage all qualified candidates, regardless of race, color, citizenship, religion, gender, marital/family status, sexual orientation, gender identity, indigenous status, age, disability, or the need for accommodation, to apply.

If you require accommodation during the application process, please reach out - for further assistance.