Team Lead, Small Business

6 days ago

Oakville, Ontario, Canada Scotiabank Full time

Lead a team of sales professionals in Canada, driving business growth and client relationships through strategic direction and coaching.

The Team Lead is responsible for leading, overseeing and providing strategic direction to the Canadian Small Business (SB) sales force. This role ensures business strategies, plans and initiatives are executed in compliance with governing regulations, internal policies and procedures.

Key responsibilities include:

  • Leading and driving a client-focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Managing day-to-day sales operations and activities of Advisors.
  • Providing adequate credit support in complicated deals and assisting in high-value client interaction.
  • Coaching, developing and upskilling Advisors.
  • Delivering formal performance reviews and supporting career growth.
  • Ensuring sales practices are compliant.

Requirements:

  • Moody's Certificate in Small Business.
  • University/college degree or work equivalency.
  • Proven track record in delivering results in a fast-paced, agile sales environment with strong leadership and coaching skills.
  • Demonstrated experience coaching and developing talent.
  • Expert knowledge of the Bank's Small Business products and services, including supporting systems.
  • Expert knowledge of credit processes and policies.
  • Thorough knowledge of products and services provided by the Bank's specialized sales forces.

About Scotiabank:

Scotiabank is a leading bank in the Americas, guided by our purpose: "for every future". We help our customers, their families and their communities achieve success through a broad range of advice, products and services.

We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

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