Analyst Receivables Management

7 days ago

Winnipeg, Manitoba, Canada CPKC Full time

As a Receivables Management Analyst, you will be responsible for ensuring timely collection of amounts due under customer contracts while maintaining strong client relationships.

Canadian Pacific (CP) and Kansas City Southern (KCS) have merged to form CPKC, a truly North American railway. With a 20,000-mile network, CPKC moves essential goods across Canada, the U.S., and Mexico, supporting economic growth throughout the continent.

Key Responsibilities:

  • Timely monitoring and collecting of past due receivables, maintaining confidentiality and protecting CPKC's financial position
  • Adhering to daily targets and departmental objectives
  • Investigating, validating, and resolving account discrepancies and disputes, working with internal and external customers
  • Building and maintaining collaborative relationships with customers and internal stakeholders
  • Strategically managing multiple escalated accounts and a non-escalated portfolio
  • Drilling down to the root cause to resolve complex issues and ensuring a go-forward process is in place
  • Building business cases to support account resolution
  • Driving process improvements by identifying issues and implementing solutions
  • Providing subject matter expertise and support functions to other departments or projects

Requirements:

  • Bachelor's degree in Accounting or Business Administration from an accredited university or college
  • Two years of experience in collections, customer service, or related roles, with collections experience preferred
  • Railroad or transportation experience is a plus
  • High proficiency in Microsoft Office is required
  • SAP system (ECC & S4) knowledge is an asset
  • Excellent communication, negotiation, and problem-solving skills
  • Excellent organizational, multi-tasking, and time management skills with a proven ability to deliver results
  • Ability to work independently and as part of a team
  • Strong situational awareness

What We Offer:

  • Flexible and competitive benefits package
  • Competitive company pension and/or retirement plans
  • Employee Share Purchase Plan
  • Performance Incentive Program
  • Annual Fitness Subsidy
  • Part-time Studies Program

Additional Information:

  • As an employer with a North American presence, the possibility exists that the location of your position may be changed based on organizational requirements
  • CPKC is committed to the safety and health of its employees and the general public
  • New hires may be required to undergo a drug screen
  • The successful candidate will need to successfully complete background checks, including a criminal history check, reference check, and driver's license verification

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