Receivables Management Analyst
5 days ago
We are seeking a highly skilled Receivables Management Analyst to join our team at CPKC. As a key member of our finance department, you will be responsible for ensuring the timely collection of all amounts due under customer contracts while maintaining a strong client relationship.
Key Responsibilities- Monitor and collect past due receivables, maintaining confidentiality and protecting CPKC's financial position
- Adhere to daily targets and departmental objectives, utilizing the Collection Escalation Process to include letters and phone calls
- Investigate, validate, and resolve account discrepancies/disputes, working with both internal and external customers
- Build and maintain collaborative relationships with customers and internal stakeholders
- Strategically manage multiple escalated accounts in addition to a non-escalated portfolio
- Drill down to the root cause to resolve complex issues, ensuring a go-forward process is in place
- Build business cases to support account resolution
- Drive process improvements by proactively identifying issues and implementing solutions
- Bachelor's degree from an accredited university or college in Accounting or Business Administration
- Two years experience in collections/customer service/related roles; collections experience is preferred
- Railroad or transportation experience preferred
- High proficiency in Microsoft Office is required
- SAP system (ECC & S4) knowledge is an asset
- Excellent communication, negotiation, and problem-solving skills
- Excellent organizational, multi-tasking, and time management skills with a proven ability to deliver results
- Ability to effectively work independently and as part of a team
- Strong situational awareness
- Flexible and competitive benefits package
- Competitive company pension and/or retirement plans
- Employee Share Purchase Plan
- Performance Incentive Program
- Annual Fitness Subsidy
- Part-time Studies Program
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5 days ago
Winnipeg, Manitoba, Canada CPKC Full timeAbout the RoleAs a key member of our team, you will play a critical role in ensuring the timely collection of all amounts due under customer contracts while maintaining a strong client relationship. This involves utilizing the Collection Escalation Process to include letters and phone calls, while at the same time addressing customer disputes, concerns or...
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5 days ago
Winnipeg, Manitoba, Canada CPKC Full timeAbout the RoleAs a key member of our team, you will play a critical role in ensuring the timely collection of all amounts due under customer contracts while maintaining a strong client relationship. This involves utilizing the Collection Escalation Process to include letters and phone calls, while at the same time addressing customer disputes, concerns or...
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5 days ago
Winnipeg, Manitoba, Canada CPKC Full timeAbout the RoleAs a key member of our team, you will play a critical role in ensuring the timely collection of all amounts due under customer contracts while maintaining a strong client relationship. This involves utilizing the Collection Escalation Process to include letters and phone calls, while at the same time addressing customer disputes, concerns or...
