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Product Owner

4 months ago

Toronto, Ontario, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It's our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

The Claims OPL team is a dynamic team at the heart of the different business sectors, ensuring a strong link between the different IT teams and the requirements of the business lines for all IFC companies.

We are currently looking for a Guidewire Product Owner (PO). The Product Owner leads the development effort by driving the vision to an Agile team, outlining and prioritizing work based on business value.

Workplace: Toronto (700, University Ave)

What you'll do here:

  • Be the primary contact for the delivery team for information, work prioritization and decision making.
  • Lead and inspire a multidisciplinary agile team from idea generation to execution.
  • Lead, plan, and track the product through all phases of the lifecycle from project inception to market introduction.
  • Responsible for the evolution of the product.
  • Partner with teams and managers to gather requirements and facilitate projects.
  • May be responsible for more than one product or product category.
  • Responsible for aligning with other Pos and managing cross team dependencies.
  • Responsible for managing inter-project priority conflicts/Small requests and production defects.
  • Responsible for approving monthly releases and ensuring a high level of quality.
  • Prepare user stories and manage the backlog, creating value for both the business and our representatives.
  • Ensure planning, facilitate demos and participate in committees and retrospectives.
  • Ensure that products create a high level of engagement and exceed customer expectations.
  • Ensure delivery of products according to roadmaps.
  • Integrate customer feedback and insights from performance measurement into product roadmaps.
  • Act as an expert in product development and innovation.
  • Contribute to and may participate in steering/steering committees to provide status on ongoing projects, small requests, and production defects.

What you bring to the table:

  • 5 to 8 years of experience in product creation and delivery, team or project coordination.
  • At least 3 years of claims experience.
  • Excellent knowledge of the Guidewire Claim Centre application or Guidewire suite of products (asset).
  • Knowledge of claims processes and eco-systems.
  • Very good knowledge of agile methodologies (Scrum, Kanban).
  • Knowledge of Jira, Teams, Confluence tools.
  • CSPO or PSPO certified.
  • Ability to make powerful presentations and facilitate workshops.
  • Very good understanding of the technical aspects of design and development.

You are:

  • Autonomous leader oriented towards solving problems and achieving results.
  • Ability to lead a team, facilitate scrums and conduct prioritization workshops.
  • Proven skills in project planning and management.
  • Passionate about the user experience and a strong focus on operational efficiency.
  • Diplomat, able to influence and excellent at developing and maintaining relationships.
  • Positive, creative, analytical and curious.
  • No Canadian work experience required, but need to have authorization to work in Canada.

#LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.