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Demand Planner

4 months ago


Brampton, Ontario, Canada Novolex Full time
Why Choose Us?

Novolex is a leader in packaging innovation, choice and sustainability. We manufacture products in paper, plastic and sustainable materials for the food, retail, health and industrial markets.

Our Sustainability Commitment

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

How You'll Perform the Role

The Demand Planner is responsible for generating and owning the Forecast/Demand Plan for their assigned scope (sales organization and/or products) in partnership with their business stakeholders. The expectation is that the Demand Planner gets to a point where they understand customer behavior and demand patterns as good as, or better than, the sales team. This highly impactful and visible role will communicate and present with stakeholders and leaders across the organization. This role will ensure that the demand signal being used across the organization is aligned with sales and as accurate to be used for making decisions in financial planning, manufacturing asset planning, staffing, procurement of raw materials, and final customer fulfillment. This person will be a key owner in the monthly S&OP process.

Principal Job Duties

  • Partner with the sales and product/business teams to create the 18-month Demand Plan for the assigned scope
  • Keep SKU level forecasts current in the ERP/TM1 system
  • Own the Monthly Demand Planning process in the Monthly S&OP cycle
  • Perform data clean-up in the ERP/TM1 system
  • Analyze, understand and put in corrective actions to improve statistical forecast accuracy
  • Adjust forecast parameters in the ERP/TM1 system as needed
  • Analyze current plan and assess gaps and opportunities considering:
    • Statistical trending
    • Meet with sales team monthly to learn of significant changes to current forecasts
    • Information from the customer service team
    • Meetings with customers
    • Economic indicators
  • During the monthly Demand Review, summarize the changes to the current 18-month Demand Plan and make recommendations of changes to the owner of the assigned scope
  • Following the review, ensure that all demand changes are made in the ERP/TM1
  • Be able to review and/or answer questions regarding the Demand Plan during the Supply Meeting and Executive S&OP meeting
  • On a regular basis participate in meetings regarding new/unplanned demand and update the Demand Plan to include those changes
  • Communicate changes to demand (increases/decreases) to affected stakeholders in S&OP, Procurement and Manufacturing
  • On an annual basis, work with the Sales, Business and Finance teams to generate the Demand Plan for the AOP process
  • Manage customer specific inventory items
  • Manage and improve Demand Planning metrics
    • Sales v Annual Plan
    • Demand Planning Accuracy
    • MAPE and Bias
    • Aging inventory
  • Facilitate SKU level analysis regularly
  • Own and update assigned Master Data in the ERP system
  • Participate in sales team meetings to provide inputs regarding overall S&OP and Demand Plan, and to learn significant commercial intelligence
  • Other potential projects/responsibilities
    • If required because demand exceeds capacity, facilitate the Allocation process
    • Work with Supply Planners to address issues regarding schedule/capacity challenges, inventory gaps to plan, and determining the 18-month supply view
  • Drive continuous improvements to the Demand Planning process
What We Need From You

Job Requirements

  • 5-7 years of relevant work experience required
  • Relevant BA/BS degree
  • APICS or IBF certification preferred
  • ERP experience required
  • MRP experience and understanding preferred
  • Analytical capability
    • Advanced Excel
    • Databases
    • Ability to translate data into information and conclusions
    • Ability to communicate the impact of the analysis
  • Strong judgement and confidence and business understanding to make decisions and challenge stakeholders
  • Ability to communicate with business partners at different locations and different leadership levels
  • Ability to travel (up to 25%)
What You'll Get From Us

Benefits

With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance (including Telehealth options) as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

Community Engagement

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

Training and Development

We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through Novolex University. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program, and a Learning Management System that supports and enhances employee skills at all levels of the organization.