Retail Customer Service Coordinator Full Time South Hill Mall
3 days ago
Discover a role that combines teamwork, creativity, and customer service in a dynamic retail environment.
Purnima discovered the power of joy while working at TJX, where she was recognized as a "TJX Joy Ambassador" on multiple occasions. She learned the importance of teamwork, support, and creative problem-solving, which are essential skills for this role.
As a member of our team, you'll be part of a diverse and close-knit group of people across our Distributions Centers, Retail Stores, and Office locations. You'll have the opportunity to develop your skills and contribute to the success of our business.
Key Responsibilities:
- Support a culture of high-quality customer service by maintaining operational standards and training Associates in service area policies and procedures.
- Plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.
- Train and develop Associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.
- Contribute to sales and trend influence by crafting inspirational displays in high-impact areas and driving the store's fashion, brand, and value strategy through dynamic feature changes.
Requirements:
- Minimum 1 to 2 years relevant experience in retail or service industry.
- High School education or equivalent experience.
- Excellent problem-solving and communication skills, including verbal, written, and active listening.
- Exceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs.
- Strong technical knowledge of register operations and ability to set up and maintain a warehouse environment.
Hourly Range: $19.00 per hour
TJX Canada is an equal opportunity employer committed to the inclusion and accommodation of all individuals.
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