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Bilingual Regional Director Of Operations

4 months ago

Montreal, Quebec, Canada Compass Canada Full time

You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.

You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

Imagine working in a place where thousands of people rely on your team to bring out the best in their day. Join us and know you can make it happen by creating a home away from home for our clients. You can make every day more enjoyable simply by serving a nutritious meal, or ensuring a safe living environment, or creating recreational programs for their down time. No matter what role you play with us, it will be an important one.

Why work with ESS Support Services? We are a member of Compass Group Canada, the leading foodservice and support services company. We work with clients in the oil and gas, mining, construction, coastal logging, military and defense sectors. Coverage is as diverse as offshore oil rigs in the Gulf of Mexico, to coastal logging camps in B.C., to construction camps in the Alberta Oil Sands. Facilities are located within drill camps, mining camps, construction camps, pipeline camps, oil and gas installations and correctional facilities.

Job Summary

Now, if you were to come on board as a Regional Director of Operations, we'd ask you to do the following for us:

  • Increase division revenue and profitability by developing forecasts, analyzing operation capabilities, and ensuring budget adherence.
  • Provide tools for success and set operational standards, goals, and expectations.
  • Build strong client relationships, conduct business plan reviews, and drive account retention.
  • Implement new business strategies in collaboration with Compass support functions.
  • Attract, develop, and retain associates; develop succession planning and provide a safe, supportive work environment.
  • Support the labour relations strategy process for unionized accounts, interacting with representatives and administering fair policy and procedures during negotiations.
  • Lead and support multi-unit management teams in attaining financial and operational goals.

Think you have what it takes to be our Regional Director of Operations? We're committed to hiring the best talent for the role. Here's how we'll know you will be successful:

  • Post-secondary degree or diploma required; MBA preferred.
  • 10 years of senior leadership experience in healthcare and contract facilities management.
  • Solid understanding of senior living, acute care and long-term care support services.
  • Experience managing multiple sites in complex environments (union and non-union).
  • Proven financial management skills within a comparable size business portfolio.
  • Strong mentor and leader with an ability to build client relationships at all levels.
  • Excellent decision-maker with strong communication skills (written and verbal).
  • Comfortable with a dual-reporting relationship (Food and Facilities Management).
  • Willingness to travel.
  • Proficient with MS Office including Word, Excel, and PowerPoint.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact - for further information.