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Server Assistant

4 months ago

Toronto, Ontario, Canada Oliver & Bonacini Full time

Core Values:

  • You are passionate and articulate about food and beverage
  • You value relentless innovation and kick-ass creativity
  • You value positivity, honesty and respect
  • You aim to leave lasting, positive impressions on every guest through intelligent, enthusiastic and emotional service.
  • You celebrate diversity and recognize that we are strongest when we apply the sum of our personal energies, our collective genius

Under the direction of the Front of House Management Team, Server Assistants provide support to Servers by inspecting all tables for the proper mise en place, cleanliness and completeness. They practice a high level of floor awareness and have exceptional knowledge of all food and beverage items. Server Assistants help with food running as well as monitor food quality to ensure O&B presentation standards.

PRIMARY DUTIES & RESPONSIBILITIES

  • Answer questions about food, beverages, wine and other restaurant functions and services when necessary
  • Assist with food running, ensuring that plates arrive to the proper guest (no auctioning off)
  • Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
  • Communicate with Servers and Hosts to maximize seating
  • Practice a high level of floor awareness and clear/clean as required
  • Ensure that condiments are pre-portioned and the fridges are stocked with milk, cream, butter etc.
  • Monitor food quality and presentation standards
  • Follow all food safety standards and systems
  • Empty garbage, change linen bags and dispose of garbage and recycling
  • Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
  • Other duties as assigned or required
Qualifications
  • A Degree/ Diploma in Hospitality or equivalent considered an asset
  • Smart Serve Certification a requirement
  • High attention to detail
  • Ability to remain calm under pressure while working in a fast-paced environment
  • Organizational skills
  • Ability to take direction and prioritize
  • Strong oral communication skills
  • High level of product knowledge
  • Ability to maintain a level of professional urgency and momentum
Additional Information

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.

Company Description

Initially inspired by the bustle of a Manhattan café, Jump exudes an irresistible energy and a classic style, paired with distinctive modern notes. This vibrancy is brought to life by the sky-high glass atrium, dramatic lighting elements, striking liquor display, warm palette, signature New York-style bar and hidden-gem courtyard patio.

Jump offers rich, honest, and flavourful food and showcases modern North American cuisine with Italian influences. Subtly reinventing classic favourites, such as handmade pasta and excellent cuts of meat, Jump is dedicated to using the finest, freshest ingredients and serving delicious food.

What's in it for you?

  • Gratuity Sharing
  • Discounted gym membership and Employee Assistance Program
  • 50% Dining Discount for all O&B locations
  • Employee Referral Program
  • Training and development opportunities
  • Access to Health, Dental and Visions benefits with Enhanced Mental Health Coverage