GM Lead Department Manager

3 days ago

Kingston, Ontario, Canada Walmart Canada Full time
Job Summary: Assist General Merchandise and Fashion Associates in providing excellent customer service and ensuring task completion in a fast-paced retail environment.

As a key member of the General Merchandise and Fashion team, you will be responsible for:

  • Providing exceptional customer service by greeting customers, promoting products, and resolving issues in a polite and friendly manner.
  • Assisting in the coordination of task completion and prioritizing tasks as directed by the General Merchandise and Fashion Assistant Manager and Store Management Team.
  • Assessing and improving the overall presentation of General Merchandise and Fashion Departments, including merchandising display changes and corrective action.
  • Delegating and assisting with daily Customer Availability Process tasks and supporting with scheduling as needed.
  • Assigning Associates to support with coverage and availability tasks in all areas of the store.
  • Participating in the training and development of General Merchandise and Fashion Associates and providing feedback as needed.
  • Contributing to a safe, clean, and hazard-free work environment through adherence to Company policy and procedures.
Minimum Qualifications:

The following qualifications are required for this position:

  • Excellent customer service skills.
  • Ability to work in a fast-paced environment.
  • Strong communication and teamwork skills.
  • Ability to prioritize tasks and manage time effectively.
Preferred Qualifications:

The following qualifications are preferred for this position:

  • Previous retail experience.
  • Leadership or supervisory experience.
  • Knowledge of merchandising and visual display principles.

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