Recreation Programs Supervisor, Mountain Bike Programs

5 days ago

Burlington, Ontario, Canada Conservation Halton Full time

Job Summary: Recreation Programs Coordinator sought to lead Mountain Bike School Programs and Race Series, ensuring quality delivery and staff supervision, with a focus on customer service and community engagement.

The Recreation Programs Coordinator will be responsible for:

  • Ensuring the quality of program delivery by contributing to the successful operation and supervision of Mountain Bike School Programs and Race Series
  • Coordinating pre-program efforts, including launch and setup as required
  • Coordinating staff, activities, and supplies as required by the weekly schedule
  • Serving as an on-site resource for Recreation Programs staff, including preparation for activities, clean up, sanitization of facilities and equipment, first aid, or responding to parent questions, comments, and concerns
  • Providing initial training and ongoing mentorship to the staff team throughout the season
  • Working with existing community sponsors and supporting new relationships with those who have a similar community-based mentality
  • Maintaining bike maintenance tool shop inventory
  • Performing Mountain Bike tuning services and repairs on rental bike fleet
  • Ensuring proper operation of all equipment and maintaining a clean work area
  • Assisting with the long-term improvement and development of Mountain Bike School Programs and Race Series by working with the Coordinator, Recreation Programs on program content, program development, staff training, etc.
  • Working in accordance with Conservation Halton's Safety Policies & Procedures and the Occupational Health and Safety Act and Regulations and all other related manuals
  • Other duties as assigned

The ideal candidate will have:

  • Minimum 2 years' experience working in a Recreation or Sport setting with strong customer service skills
  • Working knowledge of PMBIA and/or NCCH teaching/coaching methodologies
  • Working knowledge of Mountain Bike maintenance and upkeep
  • Previous experience with mountain bike/race type events an asset
  • Excellent customer service, interpersonal and communication skills
  • Strong creativity, leadership, and collaboration skills required for mentorship of staff
  • Ability to adapt or adjust program plans to accommodate guest needs, weather, or other operational considerations
  • Strong computer skills, including Word, Excel, and Point of Sale systems
  • Ability to travel to the work site not serviced by public transit
  • Ability to work outdoors in a variety of weather conditions
  • Able to lift up to 40 pounds, stand, and walk for long periods of time
  • Successful candidates are required to provide a Vulnerable Sector Check (VSS), to verify the absence of a criminal record for which a pardon has not been granted (if over 18 years old)
  • A valid Ontario Drivers Licence, minimum Class "G2", with a satisfactory Driver's Abstract is required
  • Successful candidates will be required to have Standard First Aid and CPR certification prior to first day of employment

The Recreation Programs Coordinator will enjoy:

  • Starting at $21.73 per hour
  • Part time and full-time hours available; hours may vary depending on availability
  • Working in an inspiring setting with views of the Niagara Escarpment and no traffic lights for several miles
  • Working with a creative, talented and solutions-focused team
  • Working for an organization that provides flexible work arrangements and places tremendous value on professional development and wellness of its employees
  • Free access to Conservation Halton and Conservation Ontario parks
  • Discounts on Conservation Halton services, food and merchandise

Conservation Halton values:

  • Diversity and Inclusion - We endeavor to understand, accept and appreciate the value of our differences and encourage authenticity
  • Learning and Innovation - We embrace the need for continuous improvement, the opportunity to learn from others and the benefits of sharing knowledge
  • Person-Centered Service - We make people a priority through customer-centred engagement, predictive problem-solving and high-quality service
  • Collaboration - We seek out and trust in the skills, expertise and experience of others in order to achieve our common ambition
  • Sustainability - We consider the environmental impact of everything we do and always keep future generations in mind when making decisions
  • Integrity - We make decisions with accountability, transparency and a strong sense of personal responsibility for our choices and actions
  • Resilience - We are positive and proud of our ability to quickly and effectively respond to change

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