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Retail Supervisor

4 months ago

Ottawa, Ontario, Canada Compass Canada Full time

Working Title: Retail Supervisor
Employment Status: Full-Time
Starting Hourly Rate: 18.50
Address: 1053 Carling Avenue Ottawa Civic Hospital Ottawa ON K1Y4E9
New Hire Schedule: 10 PM-6:30 AM

You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.

You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we're here to serve. Because of what we do, people share so much more than a meal. And that's why this is so much more than a job.

Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.

Job Summary

Now, if you were to come on board as one of our Retail Supervisors, we'd ask you to do the following for us:

  • Help the Manager oversee the retail operations
  • Develop and monitor a meal and break schedule for the staff that does not interfere with customer service
  • Train, develop and lead a team of associates capable of providing great customer service.
  • Perform administrative duties, including: cash register readings, orbit, inventory, banking, ordering and the administration of the "Be a Star Program"
  • Be accountable for client and customer relationship building
  • Ensure strict compliance of Compass Quality Assurance and Health and Safety Programs

Think you have what it takes to be our Retail Supervisor? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role.

  • Solid supervisory experience
  • A passion for Customer Service excellence
  • Detail-oriented and thrive in a fast-paced environment
  • Solid team player with an emphasis on customer-service
  • Strong supervisory skills and the proven ability to motivate, lead and coach staff
  • Superior client relationship skills
  • Excellent verbal and written communication skills
  • Strong proficiency with MS Word, Excel and Outlook
  • Able to accommodate a flexible work schedule, including evenings and weekends
  • Previous work experience with Tim Hortons would be an asset

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact - for further information.