Product Owner, Customer Engagement Solutions

1 week ago

Brampton Ontario CS, Peel region, Canada Loblaw Companies Ltd - Head Office Full time

Les candidats référés ne doivent pas postuler directement pour ce poste.

Toutes les références de candidats doivent d’abord être soumises dans Workday par un collègue de Loblaw actuel.

L’utilisation du masculin à pour but d’alléger le texte

Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemble. Notre position unique en tant que l'un des plus grands employeurs du pays, celle associée à notre engagement à avoir un impact positif sur la vie de tous les Canadiens, viens offrir à nos collègues une gamme d'opportunités et d'expériences pour aider les Canadiens à Vivre Bien, Vivre Pleinement.

Chez Les Compagnies Loblaw Limitée, nous réussissons grâce à la collaboration, à l'engagement et nous plaçons la barre haute pour nous-mêmes et ceux qui nous entourent. Que vous débutiez votre carrière, que vous réintégriez le marché du travail ou que vous recherchiez un nouvel emploi, votre place est avec nous.

Does working with some of Canada’s most talented minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology powers some of Canada’s most game-changing retail solutions, giving our customers the ability to live their lives well.

Come work with a team that values diverse ideas, fosters a culture of inclusion and develops our talent from within. Loblaw Technology gives you the chance to excel, and helps you to strive for success in a big way. Keep reading to learn more

Please note Loblaw's Return to Office Policy, effective October 2024, is 4 days in the office

Product Owner - Brampton, ON

As a Product Owner, you will lead a self-motivated team with a growth mindset dedicated to building scalable solutions. You will be responsible for overseeing the development, implementation, and continuous improvement of our Digital Asset Management system ensuring it meets the needs of our users and aligns with our business objectives. This role will partner closely with our Marketing/Product teams and Agency/Platform partners to recommend and action strategic changes in managing their assets and asset data efficiently.

You will drive ongoing performance optimizations and coordinate with our platform and other third-party vendors for system updates, licensing, integrations, and support. In addition, this role focuses on enhancing the user experience by streamlining workflows, improving search, and ensuring ease of use across teams.

What you'll do:

  • Create, prioritize, and manage the product backlog, ensuring a clear roadmap for feature development and enhancements.

  • Act as the primary point of contact between stakeholders (marketing, creative teams, IT, etc.) and the development team, gathering requirements and feedback to drive product evolution.

  • Use data-driven insights to diagnose deficiencies, analyze system performance, and recommend optimizations.

  • Develop training materials and documentation to educate users on best practices for Digital Asset Management usage. Conduct regular training sessions to ensure successful adoption.

  • Define and validate acceptance criteria for new features, conduct user acceptance testing (UAT), and ensure releases meet high-quality standards.

What you bring:

  • Experience in building product roadmaps and translating business use cases to technical/functional requirements ensuring end-to-end delivery.

  • Demonstrated ability to take full ownership of product decisions, drive initiatives independently with a focus on product growth and stability.

  • Experience in leading agile ceremonies such as sprint planning, retrospectives, and daily stand-ups.

Preferred/Additional Qualifications

  • Bachelor’s degree in Business, Marketing, IT, or a related field; 3-5 years of experience as a Product Owner or in a similar role, with proven experience in managing digital tools or content management systems.

  • Technical aptitude with an understanding of developer-facing tools and services.

  • Proven experience with the principles of Incident Management, Problem Management and Change Management.

Notre engagement envers la durabilité et l'impact social est un élément essentiel de notre façon de faire des affaires. Nous concentrons notre attention sur les domaines où nous pouvons avoir le plus grand impact. Notre approche de la durabilité et de l'impact social repose sur trois piliers - l'environnement, l'approvisionnement et la communauté. Nous recherchons constamment des moyens de faire preuve de leadership dans ces domaines importants. Nos valeurs ÊTRE - Engagement, Tient à coeur, Respect et Excellence - guident toutes nos prises de décision et prennent vie à travers notre culture bleue. Nous offrons à nos collègues des carrières progressives, une formation complète, de la flexibilité ainsi que les nombreux avantages compétitifs - voici quelques-unes des nombreuses raisons pour lesquelles nous sommes classés au palmarès des meilleurs employeurs du Canada, au palmarès des meilleurs employeurs pour la diversité au Canada, au palmarès des employeurs les plus verts au Canada et au palmarès des meilleurs employeurs pour les jeunes au Canada.

Si vous ne savez pas si votre expérience correspond à toutes les exigences ci-dessus, nous vous encourageons à postuler quand même. Nous recherchons des perspectives de candidatures variées, qui incluent des expériences diverses que nous pouvons ajouter à notre équipe.

Nous nous concentrons depuis longtemps sur la diversité, l'équité et l'inclusion, car nous savons que cela fera de notre entreprise un meilleur lieu de travail et de magasinage. Nous nous engageons à créer des environnements accessibles pour nos collègues, candidats et clients. Les demandes d'aménagement en raison d'un handicap (qui peut être visible ou pas, temporaire ou permanent) peuvent être faites à n'importe quel stade de la demande et de l'emploi. Nous encourageons les candidats à faire connaître leurs besoins en matière d'accommodation afin que nous puissions offrir des opportunités équitables.

Veuillez noter:
Les candidats âgés de 18 ans ou plus doivent effectuer une vérification des antécédents criminels. Les détails seront fournis lors du processus d’embauche.

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