Sr System Architect to develop architectural plans and implementation plan for a large contact center solution project from initiation to go-live for a Ben
1 week ago
Our valued Public Sector client requires a Senior System Architect to develop architectural plans and implementation plan for a large contact center solution project from initiation to go-live for a Benefits Modernization initiative.
Must Have:
- Experience working on a large-scale Contact center as a Service (CCAAS) implementation project.
- 10+ years’ experience IT Systems Architecting Experience with system capacity and planning, as well as functional configuration and audit.
- 5+ recent years’ experience with system planning and capacity tools and analyses, technical design documents, architecture diagrams, non-functional testing, server capacity and provisioning, etc.
- Valid recognized Architectural Professional Certification
- Valid Enhanced Reliability Security Clearance
Tasks Include:
- Design large and complex solutions, including system and application designs, data architecture, software, and technical architecture, in accordance with strategies and objectives.
- Provide architecture governance to development teams through all project phases.
- Prepare Architecture Blueprint and other Architecture artifacts.
- Plan high-level solution phases and estimate required work sizing.
- Work collaboratively with Business Capability Owners and Technical Leads on product Roadmaps prioritizing scope for each delivery cycle.
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