Corporate Quality Auditor
2 days ago
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Reporting to the Manager, Corporate Quality Audits, responsible for conducting quality & compliance audits on the operational branches including Ground Operations (Airports and International Operations) to ensure they have met the internal and external safety and regulatory standards set forth by Air Canada, IATA (ISAGO), Transport Canada, FAA, and the Canada Labour Code Part II.
Audits include internal and external vendor/supplier audits as well as audits on Express carriers, Ad hoc, and Special Purpose Audits, as required
Responsabilities:
- Audits are inclusive of, but not limited to operational branches and stations in Canada, US, and International Stations where there are ground handling operations either Above the Wing and/or Baggage and Ramp, security, and environmental programs Audits are also required for third party suppliers who provide an essential service to Air Canada, as well International stations where de-icing operations occur.
- Conduct/ Lead audits on Ground Operations within Air Canada including third party suppliers to monitor the level of compliance with regulations, and industry standards
- Engage the auditee management teams in the audit; distribute pre-audit questionnaire; ensure the management teams are familiar with the audit process.
- Responsible for communication with audit team & station/base manager regarding changes, scheduling, confirm participation.
- Provide audit results for non-mainline stations for corrective action management
- Input audit findings, observations and identify best practices in SIMs
- Responsible to identify, communicate and follow-up for timely closure of the critical findings requiring immediate action
- Responsible to monitor the progress of the corrective /preventive actions until the closure of the audit..
- Share audit results with the station/base/ supplier as required; provide honest, unbiased, and open communication on performance results conduct a 20-day post audit call with audited area and escalate outstanding actions as required.
- Participate in the development of audit check-lists including audit questions
- Identify, communicate and follow-up for timely closure of the critical findings requiring immediate action
- Keep record of audit results to facilitate the tracking of findings, observations and identify best practices
- Observe safety improvements and deficiencies in the operations; bring recommendations
- Participate in the analysis of repeat finding
- Participates in the annual review of the audit program and makes recommends changes that will ensure monitoring for effectiveness is in place. Through results of the review, conduct analysis and initiate working groups, projects, etc., for trends found.
- Align auditing method and processes with peers; provide input in the development of performance targets as required, requirements for new tools, etc. Act as an auditor or as a lead auditor as required
- Support the Manager, Corporate Quality Audits in developing the audit checklists including audit questions, sample size, identify critical & non-critical findings; support with other planning tasks to ensure success of the Audit team.
- Audits are inclusive of, but not limited to: Airport stations in Canada & USA and International where there are ground handling operations for either Above the Wing and/or Baggage and Ramp, security, and environment programs
- Audits are also required for third party suppliers who provide an essential service to Air Canada, as well International stations where de-icing operations occur.
- Participate in Risk Assessments as required
- Participate in Ground Ops current training, AQA, HFACS and any other regulatory training
Qualifications
- Accreditation or certification in Quality Auditing and Quality Management Systems (ASQ, CQMgr, CQA, CQE, CQT, IOSA, ISAGO)
- Ability to travel frequently and work irregular hours, including weekends when required.
- Team player with strong work ethic and ability to work independently.
- Demonstrate leadership skills with the ability to influence.
- Presentation skills. - Self-starter, customer focused, and results driven.
- Good knowledge of Airport and or In-Flight Service operations an asset
- Analytical abilities for creative and innovative analysis and problem solving.
- Work under pressure
Education
- University education preferred
- Linguistic requirements - Level 3 preferred
Indoctrination Training
- Airport Operations
- Accident and Incident, Investigation
- De-icing SOPs
- Health & Safety- Branch program
- Risk Management Program
- SMS (Safety Management System)
- CAR’s (Canadian Aviation Regulations)
- Internal or External Training - Safety Compliance, Quality Auditing and Quality Management (ASQ, CQMgr, CQA, CQE, CQT, IOSA, ISAGO)
- Knowledge of Corporate SMM.
- Pub 400 (Airport Emergency Manual)
- Corporate Safety Management System (SIMS) AQD (Aviation Quality Database)
- HFACs
Legal requirements and responsibilities (CARS, TC, COSHR, ICAO, FAA, TSA etc.)
- Security Regulations
- Dangerous Goods Regulations
- Pub 359 (Corporate Security manual)
- IOSA/ISAGO Standards
- Corporate Environment guidelines
Conditions of Employment:
-
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
-
Cabin Environment Quality
4 hours ago
Dorval, Quebec, H0S, Montréal, Canada Air Canada Full timeBeing part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Plan, organize, manage, and enhance Airport Customer Service functions for Cabin Environment Quality (cabin grooming)....
-
Auditeur(ice) de conformité
3 months ago
Kirkland, Quebec, Montréal, Canada Jubilant Radiopharma Full timeEnglish version belowAuditeur(ice) de conformitéChez Jubilant DraxImage, nous sommes déterminés à faire la différence dans le domaine des soins de santé grâce à notre engagement en faveur de l'excellence et de l'innovation. En tant qu'auditeur de conformité, vous jouerez un rôle crucial dans le maintien de nos normes élevées et dans...
-
Language Services and Programs Manager
7 days ago
Dorval, Quebec, H0S, Montréal, Canada Air Canada Full timeBeing part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Director, Official Languages, the Language Services and Programs Manager, will be responsible to monitor...
-
Manager, IT
7 days ago
Dorval, Quebec, H0S, Montréal, Canada Air Canada Full timeBeing part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Manager, IT & Cyber GRC Policy and Regulatory, plays a crucial role in ensuring that Air Canada’s IT & Cyber operations...
-
Product Manager
7 days ago
Dorval, Quebec, H0S, Montréal, Canada Air Canada Full timeBeing part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada seeks a highly motivated and dynamic technical Product Manager to join the Application Development and Maintenance...
-
Senior Financial Services Analyst
1 month ago
Dorval, Quebec, H0S, Montréal, Canada Air Canada Full timeDescription Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. We are seeking a highly motivated, energetic, and ambitious individual to learn and progress in their career...
-
Senior Auditor
1 week ago
Westmount, Quebec, Montréal, Canada Crowe BGK Full timeWe are currently looking for Senior Auditors to join our team in Montreal.Join a dynamic, fast-growing firm offering competitive salaries, benefits, and a strong focus on employee well-being.What’s in it for you:Hybrid work formulaCompetitive salaryFull range of benefitsCareer advancement opportunities2 to 3 weeks paid vacation, according to experience8...
-
Quality Specialist
2 months ago
Longueuil, Quebec, H4H, Montréal, Canada Fed Manutech Full timeBonjour, je suis Rayan MERRIEN, Conseiller en recrutement FED ManuTech, spécialiste du recrutement temporaire et permanent pour les métiers de l'ingénierie, du génie et du manufacturier. Nous sommes des experts et parlons votre langage. Nous nous engageons à vos côtés pour vous accompagner tout au long de votre recherche d'emploi et à chaque...
-
Quality Specialist
2 months ago
Longueuil, Quebec, H4H, Montréal, Canada Fed Manutech Full timeHello, I'm Rayan MERRIEN, Recruitment Consultant FED ManuTech, a specialist in temporary and permanent recruitment for the engineering and manufacturing professions. We're experts who speak your language. We are committed to supporting you throughout your job search and at every stage of your career.Your function I am currently recruiting a Quality...
-
Quality of Life Advisor
2 months ago
Côte Saint-Luc, Quebec, Montréal, Canada COGIR Immobilier Full timeEvery day, our team of enthusiasts makes a difference to residents. The 'human to human' relationship is at the heart of our approach and corporate philosophy. Furthermore, COGIR Immobilier's success is based on good teamwork between the different departments and on all the people who have joined the company for over 25 years.POSITION...
-
Assistant Cook
1 week ago
Magog, Quebec, H1X, Montréal, Canada COGIR Immobilier Part timeEvery day, our team of enthusiasts makes a difference to residents. The 'human for human' relationship is at the heart of our approach and corporate philosophy. Furthermore, the success of COGIR Immobilier is based on the good work of the team between the different departments and on all the people who have joined the company for over 25...
-
Multi-service center manager
3 months ago
Verdun, Quebec, H3E, Montréal, Canada COGIR Immobilier Full timeEvery day, our team of enthusiasts makes a difference for residents. The “human for human” relationship is at the heart of our approach and corporate philosophy. Furthermore, the success of our company is based on good teamwork between the different departments and on all the people who have joined the company for over 25 years.POSITION DESCRIPTION:The...
-
Multi-Service Center Manager
2 months ago
Brossard, Quebec, H1N, Montréal, Canada COGIR Immobilier Full timeEvery day, our team of enthusiasts makes a difference for residents. The “human for human” relationship is at the heart of our approach and corporate philosophy. Furthermore, the success of our company is based on good teamwork between the different departments and on all the people who have joined the company for over 25 years.POSITION DESCRIPTION:The...
-
Multi-service center agent
7 days ago
Verdun, Quebec, H3E, Montréal, Canada COGIR Immobilier Full timeEvery day, our team of enthusiasts makes a difference for residents. The “human for human” relationship is at the heart of our approach and corporate philosophy. Furthermore, the success of our company is based on good teamwork between the different departments and on all the people who have joined the company for over 25 years.POSITION DESCRIPTION:He...
-
Deputy General Director
1 month ago
Magog, Quebec, H1X, Montréal, Canada COGIR Immobilier Full timeEvery day, our team of enthusiasts makes a difference to residents. The relationship of “human for human” is at the heart of our approach and corporate philosophy. Furthermore, the success experienced by COGIR Immobilier is based on good teamwork between the different departments and on all the people who have joined the company for more than 25...
-
Heavy-duty housekeeping attendant
3 months ago
Pointe-Claire, Quebec, H2V, Montréal, Canada COGIR Immobilier Part timeEvery day, our team of enthusiasts makes a difference to residents. The 'human-to-human' relationship is at the heart of our approach and corporate philosophy. Furthermore, COGIR Immobilier's success is based on good teamwork between the different departments and on all the people who have joined the company for over 25 years.POSITION...
-
Assistant General Manager
1 month ago
Outremont, Quebec, H2C, Montréal, Canada COGIR Immobilier Full timeEvery day, our team of enthusiasts makes a difference to residents. The 'human for human' relationship is at the heart of our approach and corporate philosophy. Furthermore, the success of COGIR Immobilier is based on good teamwork between the different departments and on all the people who have joined the company for over 25 years.POSITION...
-
Automation and robotics engineer
3 weeks ago
Sherbrooke, Quebec, H1W, Montréal, Canada MI Integration Full timeLIVE THE MI EXPERIENCE For more than 40 years, Mi Integration has distinguished itself as a leader in the development of adapted solutions for the production of plastic parts for the automotive industry. Headquartered in Sherbrooke, our company also has an office in Detroit, as well as two development centers, an R&D center (Mi Lab) and four production sites...
-
Automation and robotics engineer
1 week ago
Sherbrooke, Quebec, H1W, Montréal, Canada MI Integration Full timeLIVE THE MI EXPERIENCE For more than 40 years, Mi Integration has distinguished itself as a leader in the development of adapted solutions for the production of plastic parts for the automotive industry. Headquartered in Sherbrooke, our company also has an office in Detroit, as well as two development centers, an R&D center (Mi Lab) and four production sites...
-
Program Manager
7 days ago
Sherbrooke, Quebec, H1W, Montréal, Canada MI Integration Full timeLIVE THE MI EXPERIENCE For more than 40 years, Mi Integration has distinguished itself as a leader in the development of adapted solutions for the production of plastic parts for the automotive industry. Headquartered in Sherbrooke, our company also has an office in Detroit, as well as two development centers, an R&D center (Mi Lab) and four production sites...