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Int. Windows
1 month ago
Duration: 5 months (until March 31 2025, with annual renewals, pending performance)
Location: 4x/week in Cambridge, ON.
- Must be willing to travel to Woodstock office as needed (less than 1 day/month)
Job Responsibilities:
- Work on daily incidents for the team (Diagnosis, troubleshooting, providing temporary and permanent countermeasures)
- Work on problem tickets - Root cause analysis, implementing countermeasure, preparing reports for management
- Work on customer requests -Deploying servers, system upgrades, rightsizing system resources, enabling access
- Create, implement and support system changes (RFCs)
- Work on kaizen tickets - Small changes, little coordination with others
- Work on projects as required - Large changes, high levels of coordination with others
- Work well with the existing support group, and vendors to meet business requirements
Must haves:
- 5+ years' experience with Window Server and Microsoft Active Directory Administration
- 5+ years' experience with Microsoft O365
- Experience with RedHat Server Administration
Nice to haves:
- Coordinating and planning changes with multiple parties (vendors and customers)
- Microsoft Teams Rooms Systems support
- VMware administration
- Red Hat Satellite
- Ansible scripting
- PowerShell scripting
- NetApp /CIFS
- Cisco CUCM/ IP phone support
- Cohesity
- Providing technical leadership for mid-size projects
- Nutanix
- Service Now / ITIL processes
